At Empact we are on a journey - a journey to do our best and be the best for our people, our clients, our partners, our community and our planet.
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Desirable education and experience:
- Proven experience as a Halaal food service assistant or in a similar role
- In-depth knowledge of Halaal dietary laws and practices
- A passion for creating delicious and authentic dishes
- Excellent time management and organizational skills
- Ability to work well under pressure and in a fast-paced environment
- Strong communication and leadership abilities
- Certification in food safety and sanitation would be a plus
Key areas of responsibilities:
- Plan, prepare, and cook a variety of Halaal dishes, including traditional and modern recipes
- Ensure that all ingredients used in cooking are Halaal-certified and comply with Halaal dietary laws
- Monitor and maintain kitchen hygiene and cleanliness in accordance with Halaal guidelines
- Collaborate with the kitchen staff to develop new menu items and specials
- Always adhere to health and safety regulations in the kitchen
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Education and Experience required:
- Minimum of 2 years’ experience as a Cook in a contract catering environment is essential
- Customer Service experience is essential
- Matric is essential
- Professional Cookery certificate will be an advantage
- Experience in a Hotel environment will be an advantage.
Knowledge, Skills and Competencies:
- Knowledge of and compliance with food safety standards.
- Customer service and communications skills
- Contribute to effective teamwork
- Special Diets
- Ability to work under pressure
Key areas of responsibility:
- Preparation of food for daily kitchen production
- Provide quality food service
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The Main Purpose of the job
- The successful applicant will be responsible for the preparation of food for daily kitchen production in order to provide quality food service.
Education and Experience required:
- Minimum of 2 years’ experience as a Cook in a contract catering environment is essential
- Customer Service experience is essential
- Matric is essential
- Professional Cookery certificate will be an advantage
- Experience in a Hotel environment will be an advantage.
Knowledge, Skills and Competencies:
- Knowledge of and compliance with food safety standards.
- Customer service and communications skills
- Contribute to effective teamwork
- Special Diets
- Ability to work under pressure
Key areas of responsibility:
- Preparation of food for daily kitchen production
- Provide quality food service
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Desirable education and experience:
- 2 Years of Experience working in a logistics environment
- Matric
- Experience working in a hospitality environment would be preferred but not essential as training will be provided
- Work smart experience will be an advantage
- Supervisory experience would be an advantage
Knowledge, Skills, and Competencies:
- Computer literacy
- Ability to work with numbers and calculations
- Planning and organization skills
- Time management skills
- Communication skills
- Ability to work autonomously and under pressure
- Ability to delegate
Key areas of responsibility:
- Place orders and liaise with suppliers upon approval of Project/ Catering Manager
- Ensure that prices and quantity concur with order sheet and invoice
- Issuing of stock/groceries to all External Departments
- Weighing of all food products being issued to staff for production
- Manage the stock ratio of stores in line with the budget on a minimum / maximum stock level
- Assist in Weekly and Monthly Stock take
- Complete all HSE records correctly and timeously
- Supervise the storeroom/fridge/freezer
- Ensure Storeroom/Fridge/Freezer is locked and always cleaned
- Check all goods entering the stores' area in terms of quality/data sheets and are correctly labelled
- Receive all stock from suppliers an ensure all stock received is in order.
- Will be requested to work over weekends.
- Ensure all stock is packed away after each mealtime service.
- Ensure Quality checks are done on all food products.
- Implement strict controls in the Fridge/Freezer and Storeroom
- Work in Conjunction with the Project/Catering Manager and Catering Supervisors
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The Main Purpose of the job
- The successful applicant will be responsible for managing all subordinate staff on the integrated services in accordance with sector strategy, contract specifications and statutory regulations. This will include providing operational support, oversee client services, training, audits, and industrial relations related issues in the designated areas. Managing operational costs
Education and Experience required:
- Minimum of 3 years’ experience in Service Industry – preferably from a solution contract sales industry
- Tertiary qualification (preferred)
- Valid SA driver’s license
- Experience in selling soft services /similar services would be an advantage
Knowledge, Skills and Competencies:
- Knowledge of the relevant cleaning sector
- Knowledge of South African and industry-specific laws
- Knowledge of MS Office; specifically Excel and Word
- Knowledge of HSE
- Proactive approach and attention to detail
- Professional
- Customer service skills
- Management skills
- Communication skills
- Ability to manage and ensure cost remain within the budget and promote costs saving where achievable
- Ability to draft, extract and analyze reports
- Excellent interpersonal and leadership skills
- Sound administration skills
- Ability to adapt to a changing environment and prioritise effectively
- Ability to work flexible hours when required
Key areas of responsibility:
- Maximize the utilization of workforce, supplies and equipment
- Ensure financial performance achieves targets in revenue and margin growth
- Managing the cost and quality for labour, materials, supplies and subcontracted service
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Education and Experience
- Matric or equivalent
- A minimum of 2 years' experience within a cleaning environment
- Fully competent in operation of cleaning equipment and chemical usage
- Driver’s license
Knowledge, Skills and Competencies:
- Organizational, numeric and administrative skills.
- Ability to multitask and prioritize team tasks effectively.
- Good interpersonal skills and ability to communicate at all levels.
- Well-groomed and professional.
- Ability to maintain confidentiality.
- Ability to work flexible hours.
- Ability to perform general physical activities
Duties include:
- Delegate and ensure that the cleaning is done according to the client requirements and company standards and obtain client sign-off on job cards.
- Ensure that the cleaning equipment needed is well maintained and safe to use.
- Run spot checks and On-the-job training of new staff on safety, company work procedures, methodology and operation of cleaning equipment.
- Managing and report stock requirements.
- Respond to clients' enquiries or specific requests and reporting such to the Cleaning Supervisor or Specials Manager.
- Resolve problems and make decisions at team operational level.
- People leadership tasks such as sending completed timesheets/documentation to the Cleaning Supervisor.
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Education and Experience:
- Matric or equivalent
- A minimum of 2 years' experience in a cleaning environment
- Fully competent in operation of cleaning equipment and chemical usage.
- Solid customer service experience
- Driver’s license is recommended
Knowledge, Skills and Competencies:
- Organizational, numeric and administrative skills.
- Ability to multitask and prioritize team tasks effectively.
- Good interpersonal skills and ability to communicate at all levels.
- Well-groomed and professional.
- Ability to maintain confidentiality.
- Ability to work flexible hours.
- Ability to perform general physical activities
Duties include:
- Lead, instruct and delegate tasks to a team of cleaners ensuring that the cleaning is performed according to the client requirements and company standards.
- Ensure that the cleaning equipment needed is well maintained and safe to use.
- Perform on the job training of new staff on safety, company work procedures, methodology and operation of cleaning equipment.
- Manage and report stock requirements.
- Respond to clients' enquiries or specific requests and reporting such to the Cleaning Supervisor or Specials Manager.
- Resolve problems and make decisions at team operational level.
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Main purpose of the job:
- The incumbent will be responsible for administrative and clerical tasks, such as handling telephonic and e-mail enquiries, updating records to effectively manage administration within a specified area as well as provide support to the Project Manager.
Desirable education and experience:
Knowledge Skills and Competencies required:
- Proficiency in English
- Competency in MS Office: Outlook, Word, Excel and PowerPoint
- Strong administrative skills with the ability to work in a pressurized environment, prioritizing and meeting competitive demands in a professional manner
- Deadline orientated
- Ability to deal with sensitive information in a confidential and professional manner (essential)
- Demonstrate a professional work ethic, integrity and loyalty
- Excellent communication skills, both verbal and written
- Team player – prepared to help
- Excellent interpersonal skills
- Good numeric skills
- Must be able to multitask
- Ability to interact effectively across all levels
Key areas of responsibility:
- Comply with all health and safety legislation, policies and procedures
- Comply with the Code of Ethics and Empact Code of Business Conduct
- Taking minutes at Operations Meetings
- Typing-Letters, reports, minutes and meeting notes
- Order uniforms
- Update the records
- Processing monthly stock sheets
- Preparation of reports
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Purpose of the role:
- To manage the profitability, sustainability, and growth of Facilities Management solutions for key accounts within the specified region, by optimising operations and driving teams and client engagement to enhance customer experience.
Education and Experience required:
- Relevant Degree/Diploma (Essential).
- Relevant Post Graduate qualification (NQF Level 8) would be advantageous.
- 8 -10 years’ experience in facilities management, of which 5 years is in a management capacity.
- 5 years' Key Account Management experience.
- Computer literate on MS Office packages – MS Word, Outlook, Excel.
Key areas of responsibility:
- Participate in quarterly business reviews with clients to understand clients’ operations and business requirements and to identify cross selling and growth opportunities.
- Implement facilities management solutions and manage service delivery as per contractual agreements.
- Conduct regular risk assessments of the entire facility in relation to SLA.
- Monitor compliance with Occupational Health and Safety legislation.
- Regularly meet with the client to build good relationships and ensure success of contract.
- Attend all relevant meetings with clients and management teams and ensure communication to subordinates.
- Prepare the budget for key accounts within the portfolio/ geographical region in accordance with financial policy and procedures.
- Monitor expenditure against approved budget, providing variance analysis and monthly reporting for submission to the General Manager.
- Contribute towards the planning for procurement in compliance with supply chain requirements.
- Conduct People Management practices such as recruitment, talent and development management, performance management, employee relations and reward.
Operational Delivery:
- Manage systems and procedures to produce a managed, integrated, and cost-effective facilities management solution.
- Deliver an organised and structured service to align with client requirement and support client`s needs
- Finance, corporate sustainability, human resources or talent, risk and compliance, communications, the client's businesses, and other suppliers must all be considered when organizing and structuring the service to support and align with the client.
- Manage a streamlined, integrated service delivery system that makes the most of labour, equipment, and technology to satisfy client demands and service standards.
- Manage each specialty's performance in accordance with the client`s service level agreement.
- Define objectives, clarify roles and responsibilities, and implement performance contracts for each area reporting to you.
- Implement client’s divisional plans with a view to operationalising business initiatives effectively and timeously.
- Establish goals, make roles and duties clear, and put performance contracts into place for every department that reports to you.
- Ensure all employees are committed to organisational goals and output is enhanced in a continuous improvement manner through means of PDP’s (Performance Development Programs).
- Ensure action plans are put into place regarding performance improvement for under performers as identified.
- Manage conflict in the workplace.
Knowledge, Skills, and Competencies:
Knowledge of the following:
- Applicable labour law and industry specific legislation
- Facilities management
- Project management principles
- Risk management and business management principles
- Financial principles
- Health and safety policies and processes
- Contract management
- Presentation skills
- Good understanding of SLA’s and Management contracts
- Leadership skills
- People management skills
- Human Resource management and IR skills
- Negotiating skills
- Time Management Skills
- Excellent oral and written communication skills
Method of Application
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