Vacant Jobs at ESKORT

KNOWLEDGE REQUIRED

• Knowledge of FMCG environment
• Meat processing
• Knowledge in working with SETAs
• Understanding of Skills and Employment Equity Act 

SKILLS REQUIRED:

• Communication both written and verbal
• Planning and organizing and coordination.
• Training facilitation
• Critical thinking
• Problem Solving

Training Planning and Scheduling

• To draw up the training schedule
• List number of training programs to be rolled out
• List number of employees to be trained
• Partner with managers in scheduling required training
• Manage employee training attendance
• Book training facilities and equipment required

Training facilitation

• Book training room and equipment required
• Manage training stationery, e.g. training manuals, flip charts, pens etc
• Understand your training content
• Engage and manage training conversation and assess understanding and engagement from the audience
• Maintain professionalism and presentation etiquette at all time
• Note important elements raised by audience to be addressed by management
• Note points and feedback for content update, SOPs updates and any additional required training interventions
• Keep accurate training attendance register for ATR and WSP reporting
• Make sure all applicable employees are trained on new SOP’s or amended SOP’s
• Assist with administering and conducting new employees induction/orientation

Create and update Training content

• Partner with business in getting information on SOP updates, introduction of new equipments.
• Request information about new SOP or new equipment
• Document and prepare learning material are required
• To conduct waste theme meetings and suggestion meetings
• Manage training documents and records
• Partner with SETAs to understand new programs that can benefit business
• Compile and submit workplace skills plans and annual training reports

go to method of application »

QUALIFICATIONS

• Grade 12
• Diploma/Degree in Retail or Business or related qualification will be advantageous

EXPERIENCE

• Minimum of 5 years’ experience working in a retail environment, ideally in a supervisory or leadership level.

KNOWLEDGE REQUIRED

• Prior knowledge and experience in management of; Inventory/stock, buying, staff, products merchandising, costs and profitability of the store.
• Knowledge of stock management systems like ERP, Meat matrix, e.t.c
• Knowledge and understanding of FMCG environment and related legislation
• Management of perishable products with short shelf life especially in meat industry
• Basic Understanding of retail consumer behaviour and purchasing trends
• Basic Understading of the retail and meat market

KEY PERFORMANCE AREAS (KPA’S)

Stock Management

Stock Ordering

• Place orders with factories and other suppliers
• Follow up on orders
• Manage deliveries, delivery dates and stock upon arrival
• Manage stock order volumes

 Stock Receiving

• Receive ordered stock
• Report delivery shortfalls, and damages
• Follow up on non-received stock
• Capture received stock on Meat Matrix

 Stock controlling

• Daily stock levels reporting
• Run stock depletion reports- cashiers
• Balance off with stock receiving
• Manage stock levels threshold
• Manage stock shrinkage: stock losses/damages/dumpings

Housekeeping

• Store cleanliness including, but not limited to all floors, bathrooms, office spaces, passageways, isles, packing areas, chillers, freezers, cashier till points and Deli (Hot Foods) area.
• Always maintain high level of HACCP standards throughout the store.
• Observe OHSA (Occupational Health and Safety) hazards and abide by the rules and resulations of the Act.

Employee Management

• Employee Recruitment
• Onboarding and Induction of new employees
• Training and Development
• Employee Relations (Discipline in the workplace)
• Performance Management
• Employee Wellness
• Employee Motivation

Store Organisation

• Display of prodcuts on the the shelf and create attravtive displays at key points in the store ex: check-out ques.
• Be familiar with the merchandising material available from suppliers and ensure employees are familiar with all in-store (current) promotions.
• Re-arrangement of store shelves and products
• Managing of non-moving items and display areas

Cash Management

• Manage and assist with daily cash ups.
• Minimise cash losses
• Manage picking up and dropping off of cash in the store
• Manage cash on ATM
• Manage safety of cash movement within the store
• Manage and keep the safe secure and locked at all times

Customer Service

• Deliver excellent service to ensure high levels of customer satisfaction
• Create a store that meets local needs by building an understanding of customer-product preferences. 
• Manage and analyse customer complaints to get insights for improvement of customer satisfaction
• Be the custodian of customer experience and lead brand loyalty
• Responding to customer complaints and comments promptly and accurately.
• Scan and analyse customer environment, purchasing patterns and initiate activities that will influence customer behaviour including attracting new and retain existing customers

System Administration

• Manage staff clockings via ERS.
• Maintan and understand the system Meat Matrix.
• Manage and maintain CCTV cameras.
• Ensure availability of physical security guards in store.
• Manage the alarm system internally.

go to method of application »

QUALIFICATIONS

• Bachelor’s degree in Business, Marketing or Finance.
• A degree in Supply Chain or Logistics can be an advantage

EXPERIENCE

• 3-6 years Sales or Marketing Analyst related function

KNOWLEDGE REQUIRED

• Product analysis – costing and profitability analysis
• Data analytics
• Data modeling
• Sales and Marketing Systems
• Market research methodology
• Competitor analysis
• Microsoft BI, Qlikview, Microsoft Applications and related systems
• Understanding of meat and retail business models
• Understanding Pricing Strategies

SKILLS REQUIRED

Analytical Skills:

• Ability to analyze and interpret large sets of sales data to make informed decisions

Data Management:

• Proficiency in handling large datasets, ensuring accuracy, and creating reports for stakeholders

Trend Analysis:

• Ability to track market trends, sales performance, and customer behaviors to forecast future sales and demand

Sales Reporting:

• Experience in creating and presenting detailed sales reports, dashboards, and insights to senior management.

Problem-Solving:

• Aptitude for identifying issues in sales data and coming up with actionable solutions.

Attention to Detail:

• Accuracy in analyzing and presenting data.

Communication Skills:

• Ability to communicate findings and recommendations clearly to both technical and non-technical audiences.

Knowledge of FMCG Industry:

• Understanding of the dynamics of the meat sector, market demand cycles, pricing, and competition.

Customer Insights:

• Ability to analyze consumer behavior and sales patterns to help improve product offerings or adjust strategies.