Vacant Jobs at MiWay Insurance Limited

What will you do?

• The Learning Design Intern will support the Learning & Development team in designing, developing, and maintaining engaging, learner-centred training materials. The intern will gain hands-on experience in digital learning tools and content creation while contributing to impactful learning initiatives that enhance employee capability and performance

Application Criteria

• Must be between the ages of 18 and 35 years
• Must be South African Citizens
• Must be unemployed (Interns must have less than 6 months previous employment for consideration)
• Should not have been on an internship with INSETA before
• Must have a completed relevant qualification a degree or diploma

Qualification

• Currently enrolled in or recently completed a degree or diploma in any of the below:
• Instructional Design
• Education 
• Multimedia Design
• Learning & Development

Key Responsibilities

• Assist in designing and developing learning materials (e-learning modules, facilitator guides, learner workbooks, assessments, etc.).
• Support the development of multimedia learning resources, including presentations, infographics, and videos.
• Collaborate with subject matter experts (SMEs) to collect and structure content.
• Research to identify effective learning strategies and new design trends.
• Maintain learning resources and update content as needed
• Upload, help with quality assurance and test courses on the Learning Management System (LMS).
• Support with course evaluations, learner feedback collection, and improvement recommendations.
• Participate in team brainstorming sessions and contribute creative ideas for learning interventions.

Skills and Competencies

• Familiarity with e-learning authoring tools such as Articulate 360, Canva, Vyond, or similar is an advantage.
• Comfortable using PowerPoint, Word, and Excel.
• Understanding of Learning Management Systems (Moodle) is an advantage.
• Creative and detail-oriented with an eye for design.
• Excellent written and verbal communication skills.
• Strong organisational and time-management abilities.
• Eagerness to learn and take initiative.
• Collaborative mindset and ability to work in a team environment.

Knowledge and Skills

• Analysis and scoping skills
• Design and develop learning material
• Develop and assess facilitators
• Research skills
• Project and resource management

go to method of application »

What will you do?

• Responsible for contacting clients according to specified campaigns and scripts to query outstanding payments and escalate to the next level of collection if required.
• May provide customers with essential and  information regarding products and services. Predictive dialling may be used when contacting the client.  Provides quality service to external and internal customers by ensuring accuracy in recording of data.

Minimum Qualification and Experience

Minimum Qualification 

• Grade 12 / Standard 10 / NQF 4
• RE5 Certificate
• Fully FAIS Accredited (As per Dofa date)

Minimum Experience

• Experience of more than 3 years in a sales environment
• Knowledge and Skills
• Undertake Outbound Tele-Sales
• Service inbound client queries, requests
• Administration and processing
• Quality, Compliance and Accreditation