Vacant Openings at Tsebo Solution

Duties & Responsibilities

• Assist with the responsibility and management of this contract when & where needed
• Oversee the efficient running of the unit
• Supervising employees and ensuring duties and tasks under your control are covered by staff available
• Ensure preparation, presentation, hygiene and service standards are maintained
• Assisting with all aspects of unit administration
• Maintaining of all Fedics standards and controls
• To provide the financial controller with daily costings
• Oversee stock and ensure compliance within company policy and procedures
• Analyse and pre-empt client needs and possible complaints

Skills and Competencies

• Strong judgement and problem solving skills
• Interpersonal skills
• Communication skills: verbal/written
• Organising/Planning skills
• Computer literate Competencies:
• Customer Centric
• Productivity driven
• Cost awareness & Business acumen
• Well organised and motivated self-starter
• High energy levels & My Market exposure

Qualifications

• Matric / Grade 12
• Minimum 2 - 3 years' of work experience on a supervisory level - Essential
• Knowledge of stock issues, costing and controls
• Knowledge of Hygiene & Quality Standards – Advantageous

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Duties & Responsibilities

Operational Delivery:

• Supervise the Maintenance Team efficiently to achieve/exceed Client contractual SLA criteria.
• Carry out the repair and maintenance of all building related issues such as plumbing, painting, welding, carpentry, painting and other general handyman duties required within the facility. Also included will be furniture, fittings, fixtures and other equipment on site.
• Ensure that all jobs are carried out in a safe and competent manner efficiently to achieve/exceed Client contractual SLA criteria. This include vetting Risk Assessments
• Undertake QC inspections of work undertaken by other maintenance staff
• Perform regular inspections on all areas in the buildings and ensure that all maintenance related to these inspections is done accordingly
• Clean-up work area on completion of a job and ensure the workshop is kept clean and clear at all times
• Ensure that all Work Orders are completed prior to submission to the Line Manager
• Tools are to be looked after and maintained in a good working condition
• Carry out any duties as required and instructed
• To provide support with regard to reactive and proactive maintenance and planned preventative maintenance on interior, exterior fabric, light machinery and fittings
• Undertake documented inspections, as notified by your Manager/Supervisor
• Undertake planned preventative maintenance tasks
• Undertake proactive and reactive maintenance tasks and repairs
• Undertake work related to painting, plumbing, welding, woodwork, building and mechanical, etc.
• Carry out inspections in relation to OHS Act requirements and ensure all work is carried out in accordance with the OHS Act requirements
• Escort and oversee sub-contractors where necessary and ensure all works are carried out in accordance with OHS Act requirements
• Ensure all sub-contractors leave the area in a clean and tidy state when the work is completed and ensure the sub-contractors remove their rubbish and waste from site once the work is completed
• Service Delivery Management:
• Ensuring performance requirements are met (SLA’s and performance management)
• Maintain an accurate record of all maintenance documentation, warranties, licences

Customer Focus:

• Work with teams to develop and maintain a customer-focused attitude toward activities
• Interact with clients to provide and process information in response to enquiries, concerns and requests about services
• Work with processes and procedures in such a way that operational efficiencies and performance are enhanced and ensure maximum productivity
• Attend to and resolve all client queries timeously or escalate when necessary
• Follow up and follow through on all escalated queries timeously
• Manage conflict

Reporting:

• Prepare weekly/monthly reporting within set timeframes for submission to your Maintenance Supervisor as requested
• Update and maintain all relevant records

Code of Conduct:

• Work in a flexible way when the occasion arises so that tasks, which are not specifically covered in the job description, are undertaken
• Take responsibility for one’s own performance
• Promote TFS’s & the Client’s image and corporate citizenry through deliberate and co-ordinated activities
• Adhere to the TFS’s Safety, Health, Environmental and Quality (SHEQ) Management System’s Policies & Procedures as applicable to this position
• Ensure TFS ethical values are adhered to.

Skills and Competencies

• Knowledge of Plumbing, Carpentry, Welding, Painting, Electrical, and General Maintenance techniques
• Computer literacy - MS Office & Excell
• Problem solving and analytical skills
• HIRA background
• Knowledge of equipment, materials and suppliers used in facilities management.
• Have a good knowledge of machine tools, general maintenance.
• Negotiating skills
• Time Management Skills,
• Ability to plan, organise and control own work effort
• Attention to detail
• Supplier/Sub-Contractor management
• Excellent facility with common hand and power tools
• Familiarity with building layouts and infrastructures
• Emotional Intelligence: ability to work with colleagues who have different ways of behaving and interacting
• Resilience: ability to cope with setbacks
• Ability to work unsupervised and within a team
• Self-disciplined, motivated, energetic self-starter with an exemplary work ethos
• Capability to interact with both internal and external customers at all levels
• Ability to maintain confidentiality
• Attention to detail with a methodical and structural approach
• Results focussed and professionalism
• Ability to multitask
• Ability to follow established procedures
• Ability to work under pressure
• Project a professional and competent image at all times when on duty
• Customer centricity

Qualifications

• Matric
• NQF Level 4 technical qualification advantageous
• Minimum 2-5 years’ experience in a similar environment

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Duties & Responsibilities

• Take full responsibility and management of the unit
• Need to be able to work in a demanding environment.
• Setting and management of service delivery standards
• Lead, motivate, train and develop a team of staff
• Implement and maintain operational controls in line within budgetary requirements
• Ensure quality of food preparation, presentation and service is up to standard by meeting all quality star grading standards in all areas of responsibility as per grading checklist
• Ensure all policies and procedures are complied with
• Daily HR and IR issues (including training, development & performance management)
• Analyse and pre-empt client needs and possible complaints
• Take responsibility for all functions by organising, preparing & co-ordinating.
• Management of all administration, finances, debtors, budgets, etc.
• Process paperwork and compile & understand weekly & monthly P & L
• Relationship building with the client and customers on a daily basis (essential)
• Must be able to work long hours and over weekends should there be a need
• Stay abreast of latest food trends and best practices

Skills and Competencies

• Strong judgement and problem solving skills
• Excellent people skills
• Strong interpersonal and communicative skills (verbal and written)
• Flexibility with regards to working hours
• Attention to detail
• Client service orientated
• Business management principles
• Fully computer literate
• Excellent food skills

Qualifications

• Matric
• Relevant Degree/Diploma or Certificate 
• Own motorvehicle

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Duties & Responsibilities

• To ensure that the Company & Statutory regulations regarding cleanliness & hygiene are complied with within all tasks undertaken.
• To ensure that the quality standards of both customer service and operating processes, health and safety standards and food standards are met.
• Assists in the preparation of meals, especially salads and desserts.
• Places entrees, salads, desserts and other food on the serving line.
• Keeps the serving line well-stocked and clean.
• May assist in training new employees.
• Stores and records food leftovers.
• Keeps canteen tables, kitchen and other areas clean and orderly.
• To ensure that customer expectations are met within the provisions of the contract.
• To ensure a high level of customer service within the area of responsibility.
• Where applicable, to ensure that stock in the designated area of responsibility is counted and signed over to the correct staff on the following shift.
• To carry out any reasonable request by management.
• To report and where possible take action when faced with customer and client complaints or compliments.
• To attend meetings and training courses as may be necessary.
• Performs related work as assigned.

Skills and Competencies

• Must enjoy practical and methodical work
• Be honest and reliable
• Have good hand-eye coordination
• Be able to work quickly and safely
• Have good personal hygiene
• Be free from skin allergies to foods and detergents
• Have good communication skills
• Must be able to work as part of a team.
• Must have the stamina to work 45-50 hours per week.
• Be able to bend, stand and lift.

Qualifications

• Be 18 years of age Must have completed at least a Nationa Senior Certficate

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Duties & Responsibilities

• Overall Management of Kitchen
• Control Costs and Manage Profit Margins, Ensuring Adherence to Set Budgets
• Cash-Ups
• Ensuring Company Policies & Procedures are Adhered to
• Managing & Developing of Unit Staff
• To ensure that High Service Standards are Maintained at all times
• Maintain all Aspects of Unit Administration
• Ensure Excellent Quality Standards and Maintaining General Hygiene and Safety in the Unit
• Maintaining High Profile Customer and Client Relationships
• Stock Take and Ordering

Skills and Competencies

• Good knowledge of the catering environment
• Good knowledge of Health and Safety policies and processes relevant to the catering industry
• Strong judgement and problem solving skills
• Excellent people skills
• Strong interpersonal and communicative skills (verbal and written)
• Flexibility with regards to working hours
• Attention to detail
• Client service orientated
• Business management principles
• Fully computer literate
• Excellent food/Cooking skills and background
• Able to handle with multifaceted issues for problem solving
• Minimum 2 years in an assistant managerial position
• Previous experience in similar position
• Knowledge of stock issues, costing and controls
• Must be computer literate (MS Office)
• Ability To Work in a Pressurised Environment
• Good Communication Skills at all Levels (English & Afrikaans)
• Knowledge of Fedics Administration & Systems
• Knowledge of Fedics Hygiene & Quality Standards
• Well Presented, Neat & Professional Image
• Motivated Self-Starter
• Able to operate with little Supervision
• Flexible in terms of working hours (shifts & weekends)

Qualifications

• Matric
• Relevant tertiary qualification in hospitality – advantageous

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Duties & Responsibilities

Operations and Service Delivery:

• Ensure work schedules/job cards are in place for each position and relevant to site.
• Ensure consistently high service standards are maintained for all services in scope with regular inspections.
• Ensure that staff are correctly and smartly dressed displaying a name badge.
• Highlight to sites the importance of upholding the company image at all times.
• Ensure that cleaning methodology are strictly adhered to in line with company policies, quality programmes and legislation.
• Managing company assets by performing monthly spot checks on high value items.
• When checking assets ensure that equipment is kept in a good condition and repaired and serviced when required. 
• Do daily checks and follow-ups.
• Report maintenance and safety concerns to the manager on a day to day bases.
• Maintain personal health, hygiene and professional appearance.

Communication:

• Responding to management request timeously and providing necessary action required.
• Responsible to regularly keep line management informed of pertinent issues relating to the unit

Health and Safety:

• Ensure that all OHS Act (Occupational Health and Safety) requirements are adhered to for site specific requirements in line with company policies, quality programmes and legislation.

General:

• To maintain a high standard of morale and motivation through good communication skills.
• May be required to assist with any other duties that may be outside scope of responsibility.

Skills and Competencies

• Understand cleaning principles and knowledge of company policies and procedures.
• Strong people skills.
• Strong communication skills.
• Able to work independently and under pressure.

Qualifications

• Matric/Grade 12 or relevant experience.
• Minimum 2 years cleaning supervisory experience.
• Biometric knowledge or experience highly advantageous.
• Client report analysis (Excel) experience advantageous.
• Must have experience in health and safety standards and management.

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Duties & Responsibilities

• Adhoc duties required,
• Deliver all goods safely and timeously;
• Ensure safe staff transport from unit to unit;
• Ensure vehicle is clean and serviced regularly;
• Ensure all delivery documents are completed accurately;
• Maintain a logbook at all times;
• Report any defects or accidents immediately;
• Complete tasks within a specified time;
• May be required to assist with any other duties that may be outside scope of responsibility;
• To work well with all levels within the company and to be professional when offering these services;
• To ensure that the experience and interaction between themselves and others are of a positive nature.

Skills and Competencies

• Presentable and neat;
• Excellent customer service;
• Good communication skills (Good command of English).

Qualifications

• Minimum Grade 12;
• Valid Driver's licence;
• Must be reliable and responsible;
• The candidate must be of sober habits and trustworthy.