Vacant Positions at Bryte Insurance Company Limited

Key Tasks & Accountabilities

Administration & Partnering

• Run recruitment & sanction checks.
• Administers all recruitment and on boarding tasks as needed.
• Drafting recruitment reports aligned to the needs of the department/s
• Provide support to employee on their daily queries related to payroll and employee benefits.
• Lexis Nexis, TTS, Agency and LinkedIn invoice management
• Booking and participating in interviews with Line Managers
• Liaising with Line Managers to ensure that the correct recruitment process is adhered to
• Liaising with management and candidates to set up interviews/assessments
• Negotiating salary packages and providing feedback to candidates 
• Drawing up contracts and transfer letters as well as taking new staff through the forms and documentation
• Partnering with the department to achieve the required transformation target for external and internal hires

Onboarding

• Ensuring that all candidates are successfully onboarded on the recruitment system
• Partnering with line managers to design & implement an effective onboarding process for the first few weeks of joining
• Monitoring & measuring the effectiveness of the onboarding programme.
• Adapting the process where required.

Post Hire Review & Focasting

• Based on key learnings from the above suggest enhancements/refinements to the process to the recruiters forum
• Identify how successful previous recruits were by analysing recruitment data.
• Measuring & reporting on the success of recruitment through key metrics
• Building talent pools for scarce/critical skills
• Liaising with Line Managers to forecast recruitment needs for the future-beyond 6 months.

Vacancy Management

• Providing the Line Manager with key market related insights for positions (industry research)
• Posting adverts on Direct Hire & LinkedIn and screening applicants as per the process Manage the engagement between candidates, hiring managers, HR Business Partners (HRBP’s) from first point of contact until the on-boarding process through continuous feedback to business and candidates
• Participate in both high volume and project hire activities focussing predominantly on Learnerships and Graduate recruitment 
• Act as liaison and manage all communications between Bryte and the applicable recruitment agencies and other third parties such as direct to market publications
• Adherence to set standards and processes
• Headhunting candidates for scarce skills
• Adherence to transformation mandates and strategies.

Relationships

Internal

• Line managers
• HRBP & HR Generalist

External

• Agencies

Qualifications & Experience

• Bachelor`s Degrees in Human Resources
• 3 - 5 years’ experience in a similar role

Technical Skills

• Negotiation
• Good Communication
• Good Admin Skills

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Key Tasks & Accountabilities

• Service brokers
• Handle endorsements / new business / cancellations
• Handling of general queries
• Prepare and presenting of quotes
• Handling of renewal terms
• Engage with allocated brokers from time to time (visitation and telephonic)
• Portfolio growth, development, and management
• Broker engagement
• Workflow and mandate support
• PUM development and management
• Regional Penetration
• Competitor analysis
• Renewal prep
• Multi – claimants’ actions
• Survey actions
• Peer review
• Performance measuring system / QC
• Regional engagement including BDM engagement
• Bordereaux Portfolio Management
• Interteam Backup
• Handling of Account queries
• Handling of unmet premiums

Other Requirements

• Analysis
• Attention to detail
• Commitment to excellence
• Oral and written communication
• Planning and organizing
• Teamwork
• Flexible in duties performed
• Ability to work under pressure
• Positive attitude

Relationships

Internal:

• The Hospitality Management Team
• Wider Bryte Group stakeholders

External:

• Brokers

Qualifications &Experience

• Graduate caliber with 5 years+ short term insurance industry experience and presence in the Broker community
• FAIS compliant  

Knowledge

• Sound understanding and knowledge of South African Insurance Market Experience
• Sound knowledge of statutory and legislative requirements
• Sound knowledge of Bryte South Africa and its business strategy and objectives

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Key Tasks & Accountabilities

Achieve targeted underwriting profit

• Underwriting medium- high complexity risks
• Measuring exposure and analyzing risk
• Determine technical price according to agreed/certified pricing process.
• Quoting and agreeing coverage
• Negotiating terms and conditions
• Managing underwriting profitability of accounts
• Implement underwriting measures to attain targeted loss ratios and rates.
• Embrace technology to improve portfolio performance, ensure that treaty re-insurance standards are adhered to at all times.
• Ensure compliance with technical and operational underwriting standards, procedures and controls.
• Application of the Bryte Way (TBW) of underwriting
• Deploy & utilize risk engineers appropriately

Growth and retention of business

• Establish lasting partnerships with key stakeholders.
• Support growth of existing books and new books through underwriting actions
• Retain business through underwriting actions

Effective, efficient underwriting and approval of large policies

• Effectively process referrals for new business, endorsements and renewals

Provide qualitative service levels to internal and external stakeholders.

• Consistently utilise processes, procedures and approach based on the TBW process framework.
• Ensure service levels meet SLAs with brokers and other business units.
• Ensure effective communication with brokers and clients.
• Manage complaints effectively and timeously.
• Build relationships through provision of good and consistent service.
• Embrace technology to improve efficiencies and service.

Governance

• Ensure governance and best practice is adhered to & communicated to all stakeholders

Teamwork

• Act in line with SLA and instructions from all superiors and always ensure professionalism in dealings with internal and external stakeholders.
• Develop technical skills on a continuous basis

Relationships

Internal 

• Sales
• Technical Underwriting, risk engineers and actuarial
• BRYTE SA Head of Reinsurance
• Central Service Hub
• Claims Hub
• Marketing & Risk
• Information Technology
• People Management

External

• Brokers
• Clients
• Re-insurers
• Re-insurance brokers
• SAIA
• Shareholders
• UMA’s
• Affinity groupings

Qualifications & Experience

• Grade 12, NQF Level 4
• FAIS compliant, 60 credits
• Minimum of 5 years technical expertise in underwriting, AIISA / ACII an added advantage
• Sound knowledge of how to optimize underwriting performance at a policy and portfolio level
• Technical expertise

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Key Tasks & Accountabilities

• Produce a Business Plan that reflects market opportunities for area of responsibility
• Produce a Sales plan that demonstrates how to identify, develop and manage prospects
• Underwrite and accept risks within delegated authority to achieve effective implementation of business
• Grow and retain Bryte Sales target to ensure the GWP and profitability targets are met
• Track Productivity levels
• Deliver and enhance the highest level of client satisfaction by working with brokers to map and determine their business needs in delivering superior client service
• Strategically analyse the Brokers business plan and develop future business opportunities
• Develop the Broker panel whereby the Business Development Growth targets are achieved through influence and persuasions.
• Ensure that technical and operational underwriting standards, procedures and controls are complied with
• Implement agreed underwriting measures to attain targeted loss ratios and rates
• Ensure adherence to the Regional Teams Sales plan
• Business Accountabilities
• Analysis Governance and risk management executed to Bryte expectations and guidelines  

Qualifications & Experience

• Graduate calibre
• 5 years+ short term insurance industry experience and sound experience in Sales with a strong presence in the Broker community.
• FAIS compliant

Knowledge

• Sound understanding and knowledge of South African Insurance market Experience within Sales
• Sound knowledge of statutory and legislative requirements
• Maintain up to date knowledge of local markets and industry sectors
• Sound knowledge of Bryte South Africa and its business strategy and objectives

Technical Skills

• Sound understanding and knowledge of South African Insurance market Experience within Sales
• Sound knowledge of statutory and legislative requirements
• Maintain up to date knowledge of local markets and industry sectors
• Sound knowledge of Bryte South Africa and its business strategy and objectives

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Key Tasks & Accountabilities

Functional Management

• This role reports into the Head of Financial Control and its responsibilities span across all legal entities within the Group.
• Consolidate relevant reports and information to enable timeous and accurate management reporting and business insights to the Bryte Leadership team and relevant Group Reporting functions, as well as the Finance Business Partners.
• Consolidation of quarterly reports for shareholder and Board requirements, including input to the President’s report.
• Liaise with the senior management on queries relating to complex management accounts.
• Meaningful participation in the planning process for Bryte and all its subsidiaries. Provide insights on variance analysis and make recommendations on corrective action to be taken.
• Drive operational procedures as they relate to manual off-platform bookings and corrections required, for example accrual management and IBNR bookings.
• Ensure governance and control procedures are in place to ensure alignment between management accounts, financial reporting systems, actuarial data and other source systems.
• Performance management consolidation and oversight across the group, including all subsidiaries.
• Ensure audit queries are resolved timeously.
• Identify opportunities to enhance and or streamline reporting and budgeting processes with a clear objective to automate reporting as much as possible.
• Lead the process to identify and implement relevant reporting systems within Finance.

Stakeholder Management

Stakeholders include:

• EXCO and Senior Leaders throughout the Business
• Senior Leaders in Finance as well as Finance Business Partners
• Internal and External Audit

Education and Experience

• CA(SA)
• 5 or more years’ experience in Management Accounting
• Minimum 3 years of Finance Business Partnering experience
• Experience in insurance (life, general and reinsurance) highly preferred
• Sound knowledge of IFRS, including Insurance Accounting standards
• Good understanding of planning and forecasting methodologies

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Tasks & Accountabilities

• Prepare and manage a variety of commodities, services, and in close cooperation with the claim’s teams and project sponsor.
• Guide and support process efficiencies with assessment across all commodities, particularly motor repairs
• Manage a team of Regional Motor Quality Control Managers and Non -Claims Procurement
• Management and controlling of the Claims Initiatives on both Motor and Property portfolios.
• Play a role in the management of the Motor Associations
• Lead the negotiation of costs, and terms and conditions with Suppliers and Subcontractors based on the company’s standards, guided by the company’s policies and Legal standards.
• Lead Project related claims and non-claims procurement activities, in close cooperation with company with the company’s project management methodologies.
• Receive and review requisitions, examining for correctness and verifying budget availability.
• Ensure that suppliers meet or exceed the Company’s quality and project standards, including documentation, workmanship, cost, and schedule.
• Assist the Claims team in defining the KPAs for service providers.
• Review commercial terms of quotations and prepare analysis of conformity to Company’s standards and provide negotiating strategy recommendations. Prepare quotation overviews and documentation required.
• Expedite execution of projects and ensures timely delivery, including support of implementation activities.
• Support supplier related Quality, Change and Claims Management.
• Document and report project related purchasing activities to Senior Management
• Participate in procurement and related project meetings.
• Maintain Project Procurement Plan and consult with all relevant stakeholders.
• Research and qualify suppliers in accordance with the Company’s procedures and guidelines.
• Monitor supply chain and supplier performance; while maintaining constant communication with suppliers to identify process, product, and service improvement opportunities; seek, document, and realize cost savings and cost avoidance opportunities.

Qualifications & Experience

• B Degree in Supply Chain Management, Business B Degree or Equivalent.
• 5 -10 years of experience in purchasing, preferably in financial services.
• 3 – 5 years of experience in Project Management
• Strong Negotiation skills; Experience in Contract Development; familiarity with standard terms and conditions.
• Excellent time management skills, attention to detail and the ability to learn quickly.
• Excellent written and verbal communication skills
• Superior ability to manage multiple tasks in a deadline driven, fast-paced environment, with both a sense of both urgency and thoroughness.
• Professional, positive, and energetic attitude; excellent interpersonal communication skills: ability to relate well to contacts inside and outside the organization.
• Proven ability to build rapport easily and foster productive business relationships. Commitment Required. Able to set and meet goals; sincere care for others; overwhelming  desire to win and to be part of a winning team.

Desired:

• High degree of computer literacy, including use of various software tools; advanced proficiency in MS Word, Power Point, Excel, Outlook
• Familiarity with standard drawing applications such as Visio
• SAP, TIA or equivalent ERP systems experience.
• CPM Certification or equivalent is a plus.
• Experience in one or more of the following areas would be advantageous: project management, quality management and short-term insurance.
• Experience is managing BBBEE scorecard objectives and outcomes will be advantageous