Vacant Roles at Adendorff Machinery Mart

About the Position:

• We are seeking a highly skilled and experienced Service Advisor (Technical Savvy) to join our Branch. The successful candidate will be responsible for acting as the technical product specialist liaison between our customers and service technicians, ensuring excellent customer service. 

Technical knowledge of Tools and Machinery would be an advantage:

• Wide range of Power Tools, Welding Machines, Compressors
• Small Machinery i.e. Petrol & Diesel Engines, Generators

Job requirements:

• Consult with Repairs Technicians regarding necessary repairs and possible alternatives
• Use knowledge of products and services to provide information about available parts and service options
• Answer questions about service outcomes, schedule and book appointments
• Provide customers with information and advice on warranty protections and cost savings
• Manage and oversee the Repairs division workflow and schedule
• Call customers to advise them on pick-up times
• Maintain positive customer relationships to ensure repeat business

Desired Skills:

• Technical
• Must be able to communicate with customers at all levels
• Must be detailed orientated
• Must be able to read and write English
• Must be highly motivated and be able to liaise with customers
• Knowledge of mechanical systems

Desired Work Experience:

• Proven work experience as a Service Advisor or similar role
• Strong understanding of Repairs and Maintenance of tools and machinery
• Salary: Negotiable with Benefits available
• Working Hours: Monday – Friday 08:00 – 17:00 and Saturday 08:00 – 13:00

Closing Date 30 June 2026

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Job Description

• Exciting Opportunity: Counter Sales at Adendorff Machinery Mart.
• Are you interested in a Sales career in Tools and Machinery?
• Are you passionate about Sales in spares, tools and machinery?
• If you answered yes, then we are looking for you!
• We're seeking a highly skilled and customer-focused Counter Sales individual to join our dynamic team for our Umbilo Branch in Durban!  
• Preference will be given to an individual with previous exposure within the Automotive, Engineering, Tools and Machinery and Hardware environment. Added benefit would be experience in Retail Branch Procedures.
• Having technical knowledge in the DIY or Hardware environment would be an absolute added advantage.
• The ideal candidate will be a confident individual who is reliable and honest and able to function as a team player.

Desired Skills:

• Maintain proper Stock level Control;
• Handle administrative / managerial duties;
• Sales Generation in order to reach strategic growth goals;
• Customer Care in accordance with company standards;
• Staff Supervisory experience;
• Follow all instructions as per the branch procedures;
• Maximizing and driving sales by exemplary leadership;
• Promote a positive image of the company through high quality customer service;
• General Housekeeping of the branch;
• Product Knowledge and Self Development.

Additional detail:

• The minimum Requirement is a Senior Certificate
• Own Vehicle essential 
• Salary: Negotiable with Benefits available
• Working Hours: Monday - Friday 08:00 - 17:00 and Saturdays 08:00 - 13:00

Closing Date 11 July 2026