Vacant Roles at Pedros Flame Grilled Chicken

Job Description

Key Responsibilities:

• Provide administrative support to the Operations team and senior management
• Compile, analyse, and maintain operational reports and KPI tracking
• Work extensively on Microsoft Excel, managing data, spreadsheets, and reporting
• Ensure all operational documentation and compliance records are accurate and up to date
• Assist with store communication, coordination, and follow-ups
• Support onboarding by preparing employee packs and documentation
• Track and monitor attendance, leave, and operational data
• Assist with audit preparation and compliance requirements
• Coordinate meetings, schedules, and operational activities
• Identify and escalate operational issues and inefficiencies

Requirements:

• Proven experience in an Operations Administrator / Admin role (QSR or retail preferred)
• Strong Excel and reporting skills (non-negotiable)
• High attention to detail and strong organisational skills
• Ability to work in a fast-paced, high-pressure environment
• Strong communication and coordination skills
• Ability to manage multiple tasks and meet deadlines
• Proficient in Microsoft Office (Excel, Word, Outlook)

Closing Date 01 May 2026

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Job Description

DUTIES AND RESPONSIBILITIES:

• The Executive Chef — New Product Development is the creative and operational engine behind Pedro’s Chicken’s menu pipeline. This role is responsible for conceptualising, developing, and commercialising innovative, on-brand products that delight our customers, meet our quality standards, and perform profitably at scale across all franchise locations

Product Development & Innovation

• Lead the end-to-end development of new menu items — from concept ideation and taste profiling through to final recipe standardisation and rollout.
• Drive seasonal, limited-time, and permanent menu innovation aligned to Pedro’s brand identity and customer insights.
• Conduct competitor benchmarking and food trend analysis to identify opportunities for differentiation.
• Collaborate with the marketing team to align product launches with campaign calendars and brand positioning.

Recipe Standardisation & Commercialisation

• Translate creative concepts into precise, scalable Standard Operating Procedures (SOPs) and recipe cards suitable for franchise kitchen environments.
• Partner with supply chain and procurement to source ingredients that meet quality, cost, and availability requirements.
• Conduct cost-per-serving analysis and work within defined food cost targets to ensure profitability.
• Oversee pilot testing, sensory evaluation, and consumer taste panels to validate products before launch.

Quality, Compliance & Food Safety

• Ensure all new products meet South African food safety and labelling regulations.
• Work with the quality assurance team to define shelf-life parameters, allergen declarations, and nutritional profiles.
• Establish and uphold product quality standards across all franchise locations through training and auditing support.
• Cross-Functional Collaboration
• Partner with Operations, Training, and Franchise teams to ensure smooth product implementation at store level.
• Provide culinary guidance and support during new product training rollouts to franchise owners and kitchen staff.
• Engage with suppliers, manufacturers, and flavour houses to co-develop proprietary ingredients and sauces.
• Leadership & Kitchen Management
• Support and mentor the NPD team, fostering a culture of creativity, precision, and continuous improvement.
• Manage budgets, equipment, and resources efficiently.
• Represent Pedro’s Chicken at industry events, food expos, and supplier engagements as required.

Core Skills

• Advanced culinary technique & flavour profiling
• Recipe costing & food margin management
• HACCP & food safety compliance
• SOP writing & training material development
• Sensory evaluation & consumer testing
• Supply chain & ingredient sourcing
• Recipe creation, innovation & ideation

Personal Attributes

• Creative thinker with commercial acumen
• Strong communicator & collaborator
• Detail-oriented with a systems mindset
• Resilient under pressure and deadlines
• Passionate about South African food culture
• Self-motivated and proactive leader

REQUIREMENTS: 

• Drivers license and own vehicle
• Must be willing to travel to outlets nationally/internationally on occasion ‘
• Culinary diploma or degree from a recognised institution (e.g. South African Chefs Association accredited school or equivalent)
• Minimum 8 years of professional culinary experience, with at least 3 years in a senior or executive chef role
• Demonstrated experience in new product development within a QSR (Quick Service Restaurant), FMCG, or multi-unit hospitality environment
• Strong understanding of food costing, yield analysis, and menu engineering
• Proven ability to scale recipes and develop SOPs for high-volume, franchise kitchen environments
• Working knowledge of South African food safety legislation and HACCP principles

Closing Date 31 May 2026

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Job Description

• We are currently recruiting for our high-performing and busy Pedros store in KZN. This opportunity is ideal for motivated individuals who thrive in a fast-paced environment and are committed to delivering excellent service while supporting our continued growth and operational excellence.

DUTIES AND RESPONSIBILITIES:

• Overseeing overall operation of the restaurant/ take-away
• Ensuring quality standards of food and PEDROS Standard Operating Procedures are maintained
• Overseeing and managing stock control, purchasing and orders
• Dealing with customer complaints and maintaining customer service levels of the restaurant/ take-away
• Maximising profitability and meeting sales and GP% targets, including motivating staff
• Managing staff including discipline and work rosters
• Work within a team and drive the restaurant/take-away forward
• Ensuring compliance with health and safety regulations

REQUIREMENTS: 

• Restaurant and Fast-Food Service experience. Minimum 1-year related experience required
• GAAP/ Micros experience and knowledge - advantageous
• Management skills
• Organizational skills
• Customer Service and good verbal communication skills
• Problem-solving skills 

Closing Date 15 May 2026