Vacant Roles at Rochester

Qualifications:

• Grade 12 Matric qualification
• Minimum of three years of proven experience in Retail Management

Professional Expertise:

• Sales & Customer Centricity: Master the art of driving sales through strategic planning, effective prospecting, and exceptional customer service.
• Stock Management: Implement robust strategies to control inventory levels, ensure optimal stock availability, and minimize losses.
• Compliance & Risk Management: Maintain strict adherence to relevant legislation and risk management standards to safeguard the business.
• Financial Acumen: Manage cash flow effectively, oversee financial transactions with accuracy, and maintain a keen eye on profitability.
• Team Leadership: Lead, motivate, and develop your team, fostering a positive, collaborative, and performance-driven work environment.
• Change Management: Adapt and thrive in dynamic environments, leading your team through transitions with clarity and guidance.
• We are seeking a candidate who possesses the following qualities:
• Strong Business Acumen: Leverage strategic thinking and problem-solving skills to drive growth and make informed decisions.
• Sound Judgment & Decisiveness: Make clear and confident decisions that benefit both the team and the organiza6tion.
• Talent Management: Identify, develop, and empower top performers to achieve their full potential.
• Resilience & Positivity: Maintain a positive outlook, persevere through challenges, and inspire your team to do the same.
• Market Awareness: Stay informed about industry trends, customer needs, and competitor activity.
• Diversity & Inclusion Champion: Foster a culture that values and embraces the contributions of everyone.

What will you be doing?

• Sales Management
• Stock Management
• Responsible for the service department
• Store presentation and merchandising
• Safety, security and housekeeping
• Enable customer centricity
• Effective people management

Closing Date 15 May 2026

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Qualifications:

• Grade 12 Matric qualification
• Minimum of three years of proven experience in Retail Management.

Professional Expertise:

• Stock Management: Implement robust strategies to control inventory levels, ensure optimal stock availability, and minimize losses.
• Compliance & Risk Management: Maintain strict adherence to relevant legislation and risk management standards to safeguard the business.
• Financial Acumen: Manage cash flow effectively, oversee financial transactions with accuracy, and maintain a keen eye on profitability.
• Team Leadership: Lead, motivate, and develop your team, fostering a positive, collaborative, and performance-driven work environment.
• Change Management: Adapt and thrive in dynamic environments, leading your team through transitions with clarity and guidance.
• We are seeking a candidate who possesses the following qualities:
• Strong Business Acumen: Leverage strategic thinking and problem-solving skills to drive growth and make informed decisions.
• Strong Administrative Skills.
• Sound Judgment & Decisiveness: Make clear and confident decisions that benefit both the team and the organisation.
• Effective and Exceptional Customer Service.
• Talent Management: Identify, develop, and empower top performers to achieve their full potential.
• Resilience & Positivity: Maintain a positive outlook, persevere through challenges, and inspire your team to do the same.
• Diversity & Inclusion Champion: Foster a culture that values and embraces the contributions of everyone.

What will you be doing?

• Customer Satisfaction: Implement customer retention strategies and ensure exceptional customer service that builds lasting relationships.
• Optimize Stock Management: Manage inventory effectively, minimize stock losses, and maintain optimal stock levels to meet sales demands.
• Ensure Compliance & Risk Management: Uphold company policies, industry regulations, and risk management practices to safeguard the business.
• Lead & Develop Your Team: Build a high-performing team, provide coaching and mentorship, and foster a positive and collaborative work environment.
• Manage Front and Back-Office Operations: Oversee cash handling, manage financial transactions accurately, and ensure operational efficiency.

Closing Date 18 May 2026

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Job Description

• Introduction: We are looking for a hard-working and energetic Customer Service Advisors to join our fast-paced retail environment, where every day is unique and interesting. The ideal candidate must possess excellent customer service skills, a high level of accuracy and act with honesty and integrity.
• Description: The professional interaction of all customers to ensure the accurate processing of all transactions and administration to meet set targets in both segments of tech and furniture retail.

Job Specification:

• Deal with customers in a customer centric manner
• Achieve individual targets
• Administration
• Processing transactions and cash ups
• Effective self-management and teamwork
• Security and safety
• Reception / Switchboard
• Ensure up to date product knowledge
• Receiving and dispatching of stock
• Merchandising, housekeeping and store presentation

Minimum requirements:

• Matric
• Numeracy skills
• Ability to work with money
• Computer literacy
• Attention to detail
• Interpersonal skills
• Written and communication skills
• Team work
• Telephone etiquette
• Target driven
• Customer centricity
• Practical experience in a financial and administration role
• SAP experience advantageous
• MS Office (Word, Excel)
• Cellular and Retail experience
• Knowledge of relevant Company policies, practices, processes and systems
• Conscientious
• Integrity
• Customer centric
• Fraud detection
• Target driven

Closing Date 18 May 2026