Job Vacancies at Vodacom

Job description

Role Purpose

They run the end to end Key Account Management of key business partners within the CBU Sales Channels.

Key accountabilities and decision ownership

• Sales Planning and Execution
• Develop and implement the sales plan for respective channels aligned tothe business strategy.
• Deliver sales presentations and proposals to executive levels and boards of directors; 2. Revenue and Margin Growth
• Develop and implement plans to increase net sales revenue across both prepaid and contract across relevant channels.
• Ensure margin growth by managing discounts, tariffsand product/channel/segment mix. 3. Channel Partner Management
• Identify and propose new channel partners
• Manage and support existing channel partners;
• Oversight on channel partner operations to ensure business models are profitable and in accordance with Vodacom standards;
• Assist with product knowledge and developing business acumen of Channel Partner; 4. Reporting and Feedback
• Accurate reporting and feedback of performance against targets. 5. Stakeholderand Relationship Management and Customer Service
• Build strong relationships through proactive interaction with customers at all levels.
• Oversee the calling plans of the outsourced Account Managers/Service Managers and CRC teams;
• Ensure a good Customer Experience with all customer interactions;
• Ensure that SLA’s with customers are adhered to at all times;

Core Competencies, Knowledge And Experience

• 3-5 years’ experience in Field Marketing, Key Account Management or Sales
• Preferable knowledge in the telecoms arena
• Proven experience in building and maintaining relationships
• Forecasting and Planningis essential
• Financial and commercial acumen

Reports dotted line to EHOD CBU sales. No budget

Must Have Technical / Professional Qualifications

• Matric
• Degree/ Diploma, with
• At least 3 years’ relevant experience

OR

• Matric only, then must have
• At least 5 years’ relevant experience

08-Jun-17, 10:59:00 PM

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Job description

The role of the Senior Specialist: Vas Packet Core Support is to conduct in depth packet analysis of complex core operational issues (degraded throughput and packet loss). Take lead in handling major faults and escalations (office/after hours); including guidance in providing solutions in quick time. Interaction with other departments, like Service Development, OSS IN, CDN, NMC, Transmission, Vodacom Business and WAP Gateway/Bytes Mobile. Fine tuning and optimising protocols within Packet core system for an optimal and efficient packet flow (using parameters like TCP, UDP, etc). Pre-empting operational issues before service is impacted, by studying and analysing daily and weekly performance reports. Internal and external audits, e.g. SOX.

Your Responsibilities Will Include

• 3GPP; ITIL; TCP/IP protocols. GGSN/SGSN/EPC/DNS/CUR/ACG/PCRF/NPP/LINUX/UNIX advanced skills.
• Delivering Results and Exceeding Customer Expectations.
• Provide high level support and uptime.
• Maintain systems & systems availability
• Change Management Procedures.
• Ensure system security.
• Managed system performance and capacity.
• Wireshark traces and interpretation of results.
• Scripting/coding in any of the following will be beneficial: Bash, C, PHP, Perl.

The Ideal Candidate For This Role Will Have

• Matric/ Grade 12 (Essential).
• Degree or National diploma in Computer Science, Electrical Engineering or equivalent (Essential).
• 4 – 8 years’ experience on Linux/Unix based systems.
• 4 – 8 years’ experience in GSM, SS7, TCP/IP.
• Experience on the Microsoft Office package i.e. MS Word, MS Excel and MS Power Point (Essential )
• 4-8 years’ experience on Cisco systems such as Evolved Packet Core.

In addition to the details listed above, the ideal candidate will have an in depth knowledge and understanding

SS7 Knowledge
GSM, UMTS, LTE and WI-FI knowledge

The base location for this role is Midrand, Corporate Park.

The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.