Job Opportunities at Entersekt

Job description

An exciting opportunity with a dynamic and fast-growing IT company awaits the right candidate. Entersekt is an innovator in push-based authentication and app security. The company’s one-of-a-kind approach harnesses the power of digital certificate technology with the convenience of mobile phones to provide financial services companies and their customers with full protection from online fraud.

Working closely with our Senior Vice President to provide administrative support necessary to run the organization effectively, the key responsibility of a personal assistant is to perform and coordinate the administrative activities of the Johannesburg office, retrieve, and integrate data for dissemination to clients and staff.

Responsibilities

• Screening telephone calls, and handling requests, and enquiries, when appropriate.
• Maintaining and organizing diaries and planning and scheduling proper appointments and meetings.
• Dealing with incoming calls, post, email, and faxes, and taking minutes and dictation in meetings.
• Creating spreadsheets, composing correspondence
• Creating presentations, documents, reports, and using digital graphics and desktop publishing software.
• Organizing meetings, attending them and ensuring that the SVP: MEA is prepared for meetings.
• Making decisions and assigning work to other staff members in the absence of the SVP: MEA.
• Conducting research and disseminating information through telephone, websites and e-mail.
• Maintaining and devising office systems, including filing, data management etc.
• Organizing and maintaining electronic and paper files and managing projects.
• Liaising with suppliers, clients, and other staff.
• Negotiating with vendors, maintaining and examining leased equipment, purchasing supplies.
• Providing orientation and training for new staff, conducting research on internet, operating, and troubleshooting new office technologies.

Requirements

• Office skills, 3 years’ experience.
• Degree in a relevant field from an accredited institution.
• Relevant training or certification in office administration is an added advantage.

Attributes

• Proficient in typewriting and good at English grammar.
• Excellent interpersonal and customer service skills.
• Must be tactful in dealing with people.
• Discretion, good judgment ability, adaptable and versatile individual.
• Organizational skills or management ability.
• Initiative and ability to operate independently.
• High energy and sense of urgency.
• Flexible with an excellent work ethic.

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Job description

Are you superb at providing outstanding customer service? Do you have the skills and passion to serve our financial services customers by creating a lasting, positive experience of our product offering? Join our team and help financial services companies protect their customers’ accounts and secure their digital transactions through advanced authentication and mobile app security technology.

Responsibilities

• Manage a portfolio of customers and ensure their success with our product offering by driving implementation and providing ongoing support
• Oversee key account management best practices, coordinate activities, and measure progress
• Work with prospects and customers to understand their procurement processes and project timelines
• Identify key stakeholders with a view to future negotiation of up- and cross-selling
• Provide accurate reporting and forecasting for each of a portfolio of customers via Salesforce
• Compile and relay market intelligence and product requirements to the Product Development teams
• Assess sales resources and identify ways to maximize the use and development of these resources
• Assist the Marketing department in lead generation through collaboration on blogs, presentations, webinars, case studies, and other materials
• Continue engagement with customers through customer success stories, creating a proven track record, and utilizing upsell and cross-sell opportunities
• Support sales programs as required to increase prospect pipeline and boost sales
• Ensure that all customer account details are kept up to date, and that new sales opportunities are loaded into Salesforce on a regular basis

Requirements

• Bachelor’s degree or equivalent qualification
• 5+ years’ account management experience in banking and other financial services, or in mobile technology
• ICT experience
• Proven track record of consistently exceeding targets
• Access to a network of executives and influencers in the relevant markets
• Willingness and ability to travel

Location: Stellenbosch

Note that if you have not received a response within three weeks, please consider your application as unsuccessful.

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Job description

The Quality Engineering (QE) team is looking for someone to take point at ground level and support the Software Engineering team in delivering world class software. To be successful in this role, you will need a solid understanding of software development best practices, the ability to influence stakeholders and to derive tremendous satisfaction from releasing software products into the wild, on-time and with a high-level of attention to quality.

Responsibilities

• Collaborate with the Software Engineering Manager to define and implement product test strategies based on functional and non-functional requirements
• Liaise with Quality Analysts and automation developers to create and execute test plans
• Proactively drive quality improvement through metrics and reporting
• Track test coverage across components from a code and functional perspective
• Be prepared to spend up to 60% of your time in an Agile team partaking in planning, testing and scrum ceremonies, and the remainder of your time strategizing with other teams
• Collaborate with the Automation Lead, Architect, Product Owners, Solution Consultants and Operations team to identify and prioritize quality concerns
• Coach Quality Analysts on best practices and technical skills
• Coordinate with other QE team members to drive test strategies and best practice

Qualifications, Skills and Experience

• Entersekt is a leader in our domain, with a global presence, so we set the bar high. The more of the following you can offer, the better suited you will be for the position:
• 6+ years’ experience in the software development industry
• 2+ years’ experience in QA/Test Lead roles on large projects
• Ability to partake in technical design conversation at a conceptual level
• A reasonable level of technical ability (e.g. comfortable working with Linux and a scripting language such as Node.js, Python, or PHP)
• Solid experience in writing automated tests
• Experience testing product functionality with SOAP and REST APIs
• Experience with performance and/or security testing
• A hardened philosophy on ‘Agile QA’