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With 90 years of international experience, and nearly 50 years of local expertise in the South African market, Rentokil Initial provides services that protect people and enhance lives. We protect people from the dangers of pest-borne disease and the risk of illness from cross contamination caused by poor hygiene. We enhance lives with services that protect ...
Description
Rentokil Initial:
Rentokil Initial is a Global services company employing over 35,000 colleagues across 70 countries. The Company is at the cutting edge of technology and innovation as it strives to protect people and enhance lives, by controlling pests, improving hygiene and improving interior spaces with plants and scenting.
We are experts in the fields we operate in, investing in training, science, innovation and technology, and affording our employees Opportunities for Growth and Development
Listening and acting on feedback is part of our culture to support colleagues and our customers. Rentokil Initial regards equality and fairness as a fundamental right of all of its colleagues.
We live our values of Service, Relationships and Teamwork which were identified by our colleagues across the world.
Find out more on careers.rentokil-initial.com
Our family of businesses:
You would be supporting the Rentokil Pest Control business in the Pinetown Branch within the KZN Region
ROLE SUMMARY (purpose)
This PCO role would suit an applicant that has specialised hands on experience and exposure to fumigation and the use of Sulfuryl Fluoride as well as termite treatments. The Service Technician is responsible for managing the relationship between Rentokil and the prospective client through the delivery of high quality pest control services suitable to the client’s expectation. They are responsible for achieving standards of service quality and productivity as set by the company.
Providing quality pest control/management service
Achieving standards of productivity as set by the company
Retention of existing clients
Complying with the Rentokil Codes of Practice: Rules of conduct.
Compile necessary documentation for client and office after service is completed
Advise client on housekeeping, stacking and proofing requirements
Comply with legislation and regulations
Ensure equipment is maintained and clean at all times
Carry an adequate range of pesticides and equipment, necessary to delivery service
Ensure the company vehicle and image is protected at all times
Ensure the usage of the correct Personal Protective Equipment
Ensure company and client Health & Safety requirements are met
Requirements
SKILLS & COMPETENCIES
Must be customer focused/orientated
Ability to identify customer needs and solutions
Should display professional attitude
Must be presentable
Requires valid, unendorsed code 08 drivers licence
Highly developed communication skills (Written/Verbal/Non-verbal)
Requires good time management skills to efficiently and effectively perform daily duties
Good physical health
Knowledge of competitors and competitor activity
QUALIFICATIONS & EXPERIENCE
Matric or equivalent certificate
2- 5 years experience
Fully qualified (NCPC) or PMA/PCSIB and registered with Department of Agriculture (P-Number)
SKM 201 ( Specialised course)
Fumigation experience
Termite treatments
Sulfuryl Fluoride usage experience is an added advantage
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