Job Summary
Dental Patient Care Coordinator Prospect Hill-Spanish Speaking Preferred
Responsible to provide the patient/client with individual attention to complete registration, acquire insurance information, facilitate lab visits, billing, scheduling of appointments, and to share information about the clinic. Manages the front office and works to display a professional image of the clinic. Manages incoming phone inquiries, vendor deliveries and couriers.
Minimum Qualifications
High school degree with one to two years administrative experience or equivalent combination of education and experience in a healthcare setting or medical office environment.
PATIENT POPULATION SERVED
Pediatric, Adolescent, Adult, Geriatric (Diverse).
PHYSICAL DEMANDS/ WORKING CONDITIONS
Ability to maneuver physically, lift moderate amounts, reach upward with normal range of motion and drive to each location for coverage as needed.
Responsibilities And Duties
Dental Patient Care Coordinator Prospect Hill-Spanish Speaking Preferred
Responsible to provide the patient/client with individual attention to complete registration, acquire insurance information, facilitate lab visits, billing, scheduling of appointments, and to share information about the clinic. Manages the front office and works to display a professional image of the clinic. Manages incoming phone inquiries, vendor deliveries and couriers.
Minimum Qualifications
High school degree with one to two years administrative experience or equivalent combination of education and experience in a healthcare setting or medical office environment.
PATIENT POPULATION SERVED
Pediatric, Adolescent, Adult, Geriatric (Diverse).
PHYSICAL DEMANDS/ WORKING CONDITIONS
Ability to maneuver physically, lift moderate amounts, reach upward with normal range of motion and drive to each location for coverage as needed.
Responsibilities And Duties
- Check in patients – Includes gathering, completing and documentation of accurate data such as PCP, address and insurance verification into Electronic Medical Records
- Assures completion of the registration process
- Check-out patients and completes necessary close documentation
- Answers center phone calls in a timely, professional and efficient manner
- Demonstrates understanding of HIPAA and release of medical information
- Pull and file medical records as needed
- Refer patients to external specialty practices as necessary
- Schedules patient appointments
- Works in coordination with the Center Manager to correct denied claims and assure a minimal individual error rate
- Attends Center staff meetings and other corporate trainings/meetings as necessary
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