Information Management Specialist at DuPont

Job Description

The incumbent will support computer activities, giving support to users in preparation, technical assistance and maintenance in hardware, software, audiovisual, as well as in further peripherals, being responsible for their technical assistance and maintenance.

Typical Responsibilities

• Conduct specialized duties unique to the department. Initiates and maintains appropriate memberships and subscriptions for the department. Provides broad range of services to managers and deals with technical matters independently.
• Use highly specialized skills to install or maintain specialized equipment or facilities necessary for efficient ongoing business operations. Tracks many different, types of administrative, technical, program- or process- specific information.
• Compile and edit complex correspondence, data, and reports specific to area of company.
• Serves as information resource, ensures information flow within work group and across other departments or business units or with outside parties.
• Work on problems of moderate scope or pieces of larger projects a majority of the time. Uses a variety of systems to track information, data or materials from multiple sources. In operations areas, may lead an entire process. Majority of responsibility is standardized and requires use of established procedures, but substantial variety and complexity are often encountered to resolve special requests or to use multiple computer systems.

Qualifications

Experience and Educational Requirements:

• 2-3 years
• Providing clerical or technical IT support
• High school diploma or equivalent
• Proficient in using a variety of standard software applications, business equipment or machinery.
• Trained in procedures, concepts and processes specific to department. Interpersonal skills Logical. Ratiocination. Telephone service techniques and in presence. Communication clarity. Basic English.
• Ability to fulfill general employment expectations including regular attendance and working specified hours or overtime as defined by supervisor, acceptance of supervision, getting along with others in the workplace, maintaining acceptable standards of office conduct, etc.