Digital Development Representatives at IBM

Job description

• Digital Development Representatives (DDRs) are responsible for producing high quality IBM hardware product leads and for ensuring successful engagement between IBM Business Partners and prospective clients.
• Digital Development Representatives have the following responsibilities:
• Respond to a high volume of inbound new business prospect calls and video conferences, email inquiries and web leads driven from marketing initiatives
• Proactively contact via outbound calling and digital outreach targeting prospects in support of sales and marketing campaign initiatives.
• Achieve targeted demand generation goals including internal service level agreements (SLAs), contact volume and frequency, validation of generated leads and opportunities, lead conversion percentage, and bookings and campaign metrics.
• Secure key customer information to identify validated “sales ready” leads and prospective clients to nurture for future opportunities.
• Qualify prospects, set appointments and communicate the opportunity details for the IBM Business Partner to close.
• Professionally communicate with all appropriate levels of decision makers and influencers
• Develop a social presence through your rep page and social media to drive interest and leads.
• Present IBM high-level hardware product value propositions including solutions, features and functions to increase buyer interest using video, phone and web presence
• Collaborate with IBM Marketing and IBM Sales leadership to execute targeted new business campaigns
• Communicate with prospects in a consultative selling environment and create a digital community
• Expertly research companies and contacts via the internet and other sales resources
• Comfortable with live call handling in a digital sales center environment

Desired Skills and Experience

None