Graduate Internship: Compliance Administrator: Succession at Sanlam Group

Job description

Key Responsibilities

• Undertake to fully understand the content and impacts of all relevant Compliance related legisltation and requirements for the Financial Services industry. Be able to translate and intepret these practically and correctly to the planners and management.
• Liaise on an ongoing basis with Group Compliance as well policy, process changes or initiatives/actions that need to be implemented within the unit/region.
• Ensure that all compliance practices and procedures within the unit is strictly observed in terms of disclosures, advice given, records kept, and ethics/behaviour undertaken when dealing with clients and undertaking sales.
• Undertake ongoing pro-active monitoring of practices and cases submitted by planners. Draw such cases on a weekly basis from the system annd interrogate them against requirements and standards. take up areas of risk or anomalies with FA's and management immediately and ensure corrective actions are followed.
• Track, interpret and communicate trends or gaps in terms of risks within the unit (SFP/AFP).
• Liaise and co-ordinate with Head Office Compliance Department who undertake similar random sampling for assessment to lift problem areas and highlight trends.
• Keep records of all risk and problem areas for both individuals and the unit in general. report these back to management regularly for awareness and action.
• Take overall accountability for the compliance complaint register and resolution process. ensure all complaints are logged, investigated properly and resolved accordinf to due process. Undertake to do the necessary report and record keeping thereof.
• Working closely with line management and the planners, ensure that all advice facing intermediaries and management are fit and proper FAIS accredited and keep the requirements and credits up to date at all times.
• Complaint and advice policy and implantation guidance.
• Coordinating between policy, electronic and other tools to ensure correct and appropriate application.

Minimum Requirements

Qualifications:

• Grade 12 or equivalent qualification
• LLB; BCom Law/Financial Planning Degree

Experience:

Candidates should be unemployed, with no or very limited previous work experience

Knowledge:

• Fluent in English
• Afrikaans would be an added advantage

Competencies

• Technical Knowledge
• Analytical thinking
• Decision making
• Work standards
• Coaching
• Business Acumen
• Influencing
• Communication
• Continuous learning
• Results driven
• Building and maintaining relationships
• Treating customers fairly