(1207) Business Partner and Change Manager - CSD at South African Reserve Bank

Detailed description

The successful candidate will be responsible for the following key performance areas:

• Design, develop and implement integrated stakeholder engagement, change management and communication strategies for CSD initiatives to embed and sustain change efforts in line with strategic objectives.
• Develop and implement tools to measure and report on the success, impact and effectiveness of the stakeholder engagement, change management, reporting and communications strategies and approach to support and facilitate targeted engagement.
• Develop strategic demand plans for the division and department.
• Contribute to the development of the divisional strategic and operational plan and manage the implementation thereof. 
• Plan, organise and manage outputs of Stakeholder and Change Section.
• Develop annual plans for the portfolio allocation of planned projects and initiatives for the team.
• Develop and maintain relationships and engage with strategic partners, internal and external stakeholders as well as interest groups.
• Oversee and approve CSD communications for the department.
• Assume responsibility for the CSD intranet and keep its content current and effective.
• Develop integrated data insights and report for a single and holistic view of stakeholder engagement, change management, communications and decision-making outcomes that enable the identification of themes and risks and make recommendations for mitigation of risks.
• Manage the review, analysis, mapping and management of stakeholders for an informed and updated stakeholder database to promote alignment and ensure focused and relevant engagements.
• Manage the implementation of customer relationship management system, ensuring the functionality supports the rollout of the strategies.
• Collaborate with the Group Communications, Strategy Management Office and Human Resources departmental teams for the effective rollout of change management and communication in compliance with the SARB policies.
• Keep abreast of developments in the communication, change management and stakeholder engagement environments and effect improvements to the processes.
• Manage the performance, outputs and development of team members.

Job requirements 

To be considered for this position, candidates must be in possession of:

• an Honours degree (NF8) in Communications, Public Relations, Business Management, Commerce or an equivalent qualification; and
• 8−10 years’ experience in a stakeholder management and change management in a strategic environment; and
• five years’ management experience.