Senior Sales Executive at Swift Momentum

Job description

A Cape Town based IT and Service Management company and software reseller is seeking a Senior Sales Executive to join their team. Must have minimum 5 years IT sales experience with a focus on Security in the IT industry. Salary is approx. R45K/m, basic salary excl. Commission.

Duties

• Establish, develop and maintain business relationships with current customers and prospective customers in the assigned territory/market segment to generate new business for the organization’s products/services.
• Promoting/selling/securing orders from existing and prospective customers through a relationship-based approach.
• Demonstrating products and services to existing/potential customers and assists them in selecting those best suited to their needs.
• Meeting with customers over the phone, email, or on site to assist in technical aspects of business development and sales
• Making technical presentations and demonstrating how our products meet client needs
• Managing and interpreting customer requirements - speaking with clients to understand, anticipate and meet their needs
• Make telephone calls and in-person visits and presentations to existing and prospective customers.
• Research sources for developing prospective customers and for information to determine their potential.
• Develop clear and effective written proposals/quotations for current and prospective customers.
• Relationship building
• Researching the market and related products
• Presenting the product or service in a structured professional way face-to-face
• Expedite the resolution of customer problems and complaints.
• Co-ordinate sales effort with marketing, sales management, accounting, logistics and technical service groups.
• Analyze the territory/market’s potential and determines the value of existing and prospective customer’s value to the organization.
• Create and manage a customer value plan for existing customers highlighting profile, share and value opportunities.
• Plan and organize personal sales strategy by maximizing the Return on Time Investment for the territory/segment.
• Supply management with oral and written reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
• Keep management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.
• Participate in trade shows and conventions.
• Build and maintain links with channel partners and agents
• Evaluate customer research, market conditions and competitor data
• Service existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors.
• Monitor competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc.
• Resolves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management.
• Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
• Provide historical records by maintaining records on area and customer sales.
• Keep abreast of product applications, technical services, market conditions, competitive activities, advertising and promotional trends through the reading of pertinent literature and consulting with marketing and technical service areas.

Requirements

• Minimum 5 years sales experience in the selling of technology or software development products and/or services with a focus on Security in the IT industry.
• Demonstrated aptitude for problem-solving; ability to determine solutions for customers (consultative sales approach).
• Must be results-orientated and able to work both independently and within a team environment.
• Fluent in English (written & verbal)
• Must be able to travel both within South Africa and abroad.
• Valid driver’s license and car.
• Must possess excellent verbal and written communication skills.
• Proficiency in using Microsoft Office Suite applications and sales force management software.