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Principal Consultant: Sales & Distribution - (Management / Insurance / Distribution/ Sales / Advisory) - JHB, South Africa
Sets the strategic consulting direction and client ownership strategy, for the business units’ consultants and clients in the portfolio
Manages the implementation of the strategy, monitors the results and adjusts the strategy as required.
Full accountability for the provision of general, secretarial, actuarial, investment, communication, group assurance and legal consulting services to existing / new clients.
Develops, leads and manages Consultant team/s.
Actively forms part of the product development enhancement process for the business to stay abreast of market changes.
Ensures that systems and processes are aligned with legislative requirements.
Ensures strong relationships with clients/trustees and management committees to reduce business risk, ensure retention and identification of opportunities for new business.
Manages the expense and income budgets.
Sources and implements continuous improvement in service delivery.
Resolves top-level service delivery problems where Consultants need assistance and support.
Intervenes in and resolves conflict situations.
Ensures consistency in communication to clients.
Ensures strong relationship with trustees/management committees and clients so as to reduce business risk, ensure retention and identify opportunities for new business.
Manages and delivers consulting and advise services according to contracted service levels.
Responsible for retention and growth of business against targets.
Markets new and enhanced products and services to clients.
Works together with sales teams in the new business process.
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