Online Sales Consultant at Red & Yellow School

Job description

The successful candidate will join our ambitious and dynamic Online Sales Team in Cape Town, and will work closely with our Marketing, Course Coordination and Finance teams to sell our range of world class online courses to students around the globe, build and maintain relationships with students and be a shining ambassador for the Red & Yellow brand in all that you do.

We believe in building life-long relationships with our students, and you will be a key contributor in assuring that we continue to succeed in this.

Duties and Responsibilities

• We will expect you to challenge yourself, and will give you as much rope as you’re prepared to accept. Your ability to grow and develop your career is dependent entirely on your appetite to take on responsibility. At the outset, your duties would include the following:
• Sell our online courses against carefully tracked and managed targets.
• Develop a deep understanding of our courses, so that you can meaningfully engage with prospective students and identify courses which suit their needs.
• Manage inquiries and registrations for our portfolio online courses.
• Liaise with prospective students and students by email, telephone, live chat forum and face to face.
• Build and nurture relationships with past and present students, and help them identify further suitable courses for them to study.
• Manage and maintain your own individual sales pipeline, and contribute towards sales pipeline overall.

Behavioural and Cultural Competencies and Attributes

• You must be a real “radiator” – an outgoing, gregarious, engaging lover of people, with a genuine passion for education.
• You are hungry, competitive and obsessed with targets – second best just isn’t good enough for you.
• You have a very strong customer-focus – you are able to build and maintain long-term relationships with clients.
• You love working with people, and take pride in seeing them flourish and excel. You are an excellent, empathetic and patient listener.
• You have excellent negotiation skills – you can be direct and forceful without damaging relationships.
• You are curious – you love learning and experiencing new things.
• You are a brave problem-solver; approachable yet assertive, and a highly effective communicator.
• You are proactive and forward thinking.
• You are deadline driven – critical!

Experience & Qualifications

• Matric essential, undergraduate qualification (marketing or education) a real advantage.
• 3 years minimum working in a highly competitive, high volume sales environment.
• Prior experience working in or with education, marketing or technology businesses highly advantageous.