Debt Collector at MidCity Property Group

Job description

• Collection of arrear levies.
• Implementation of the company’s collection procedures – Sms, Final demands & Handover’s.
• Ensure that required approval is obtained for the collection process from the portfolio manager.
• Handle all levy related queries telephonically, via e-mail and in consultation.
• Typing out journals relating to debt collection charges.
• Supply history cards, statements and recons to owners and managers as required.
• Prepare and type out all documents relating to debt collection charges and procedures.
• Ensure managers are kept informed and get approval when required.
• Check debit orders after launching for discrepancies.
• Update owners contact details on full title and sectional title owners.
• Supply updated reports to managers on Sequestrations and Late Estate matters for meetings.
• Contact owners – notifying them of returned e-mail statements.
• Follow up and maintain Debit Orders, Late Estates, Sequestrations, Disputes and Arrangements etc.
• Prepare, upload and check handovers on the web portal
• Report problems on the attorney portal and notify the relevant persons
• Advise relevant persons when the hand over activity reports are not received
• Follow up on Attorneys Web Portal daily
• Check and manage 14 days Report of Attorney Web Portal
• Journals & Memo’s – Legal fees and other
• Maintain Status Codes on MDA
• Sort and File all working documents for both full title and sectional title developments.
• Administer lost buildings – collection process.
• Back up your team member should they be unavailable.
• Maintain Back End on Portal