Inside Partner Sales Rep at Symantec

Job description

Inside Partner Sales Rep

ZAF - Western Cape, Cape Town

Company Overview

Symantec is a global leader in providing security, storage and systems management solutions to help our

customers – from consumers and small businesses to the largest global organizations – secure and

manage their information-driven world against more risks at more points, more completely and

efficiently. Our software and services protect completely, in ways that can be easily managed and with

controls that can be enforced automatically – enabling confidence wherever information is used or

stored.

Department Overview

Symantec’s Large Enterprise Website Security Solutions Sales Organization offers encryption and

management solutions for businesses looking to implement, organize and augment their SSL

infrastructures. Setting us apart from our competitors is the devotion and time we take to understand

our customers’ requirements better than everyone else. We help them revolutionize their businesses,

driven by our core values in every interaction, so that each and every employee feels proud to be a part

of the winning team of Symantec.

Position Overview

Inside sales territory-based Account Manager assigned to large, complex, high-visibility and tactically

important accounts. Selected candidate will consult with clients via phone and email and work highcomplexity

sales cycles in order to provide solutions for a diverse set of needs. Position works principally

as an independent rep but can team with Field Sales, Partner Sales and others. Responsibilities include

starting new accounts, extending solutions within accounts, booking renewals and managing all related

pipelines.

Responsibilities

• Demonstrate excellent selling, communication and problem solving skills in a fast-paced business environment.
• Assist clients with SSL and related needs via phone and email
• Maintain an accurate forecast using CRM tools daily to track and manage business
• Build relationships and educate customers within large enterprise market segment
• Successfully manage business-to-business inside sales problems of complex scope within product set
• Exercise judgment within generally defined practices and policies in selecting methods and techniques for obtaining solutions.
• Achieve performance goals measured by bookings attainment of an annual quota
• Creative, thoughtful and targeted prospecting in order to generate new logo business
• Territory management utilizing advanced questioning and consultative sales techniques including handling of all stages of the sales cycle
• Comprehensive skills in working in a team model including field sales, SE’s, other sales specialists and partners.
• Selling to a variety of buying influencers, generally mid-to-upper level managers, including CLevel buyers.
• Substantial knowledge of the data integrity industry, Symantec solutions, competitive solutions and market buying behavior.
• Prepare accurate reports on activity and forecast, including long-term. Prepare advanced account and territory plans.
• Strategic analysis of pipeline using trending industry and historical forecast and bookings data
• Key contributor to best practice development, mentoring and projects designed to improve sales team performance.

Qualifications

• College degree preferred or 4+ years in a sales position, preferably for a technology company managing a large number of Enterprise customers and a multi-million dollar quota
• Dedicated, ethical and determined person with an insatiable desire to learn.
• Ability to analyze, assess and address customers’ needs.
• Goal oriented, self-motivated with positive energy and drive representing Symantec in a
• professional and courteous manner at all times.
• Demonstrate ability to work effectively and independently in a demanding, fast paced, ever changing team environment.
• Demonstrate ability to manage company resources, manage client expectations and understand
• our clients’ businesses.
• Effective organizational skills and an advanced knowledge of sales automation tools.
• Strong phone, written, verbal, presentational and interpersonal communication skills.
• A strong working knowledge of personal computers, applications, etc. such as: Word, Excel,
• Outlook, and PowerPoint software programs.
• Craft high-quality sales letters and proposals demonstrating strong written communication skills