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  • Posted: Jan 31, 2017
    Deadline: Not specified
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    HERE, the Open Location Platform company, enables people, enterprises and cities to harness the power of location. By making sense of the world through the lens of location we empower our customers to achieve better outcomes - from helping a city manage its infrastructure or an enterprise optimize its assets to delivering drivers to their destination safely....
    Read more about this company

     

    Sr Community Analyst

    Job description

    In This Role, You Will Be Focused On The Following

    Be a part of a global, innovative organisation that will influence the future of connected cars, autonomous driving and smart cities.
    • Implement the end-to-end Community strategy in South Africa from conducting market research to identifying potential communities, engaging the community and measuring campaign results
    • Promote the map editing functionality (Map Creator) with the ability to pull reports, make recommendations for positive improvements and work with technical teams to fix processes
    • Passion for engaging and growing communities – this includes to provide training/education, run events, create videos, conduct focus groups, and media and social media engagement.
    Main Responsibilities
    • Conduct audience analysis by researching existing audience segments and making recommendations for potential audience segments
    • Investigate competitive information, potential new communities, latest industry trends and related topics
    • Solicit, establish, train, educate and sustain strong relationships with our mapping community
    • Create and customize training guidelines and marketing materials (brochures, emails, presentations, webinars, videos, websites, mobile apps etc) localized to the East/Weat and South African Region
    • Coordinate and attend tradeshows, events and meetup’s
    • Support social media activities and email enquiries
    • Test and learn from a variety of campaign and activities
    • Experience working with Marketing Agencies
    • Prepare reports used to monitor community activities to drive evidence-based decisions and next steps
    • Cross collobration with internal teams. Ie. Field Management, Production, Technical, Marketing, Sales, Product
    • Collaborate and share best practice knowledge with other global Community team members
    • Any other Community priorities and support of other projects as required
    • Support segmentation analysis in order to identify and understand all of the potential community segments that exist in a sub-region to include their motivators and potential community engagement opportunities that exist with them
    • Utilize segmentation analysis and research findings to support the creation and updating of the sub-regional community strategy based on current content requirements / gaps and community opportunities.
    • Execute the community strategy by selecting an optimal mix of communities (e.g. type of community) to meet sub-regional goals and scope, budget, timeframe and quality requirements.
    • Identify and deliver communications and proper incentive programs to keep targeted communities engaged (manage / increase active users and business value of community input) and adjust as necessary based on the ongoing levels and types of engagement received.
    • Build relevant cross-departmental and cross-functional relationships (e.g. Sales, Marketing etc.) and collaborate with them in support of executing the overall community strategy.
    • BA degree with a concentration in Communications or related field. 3-5 years of combined experience in communications, community engagement, marketing, or related field.
    • 8+ years of relevant experience in community management, marketing, communications or other related role
    • Excellent communication (oral, written) and presentation skills
    • Strong understandging of Social Media ecosystem and tools
    • Proactive style, self-starter who takes effective action to generate results.
    • Result-oriented to analyze data, problem solve, prioritize and organize to achieve stated goals
    • Demonstrates initiative, drive and problem solving skills to find solutions
    • Able to work indepedently, but is a collaborative team player
    • Ability to think outside of the box and implement creative campaigns
    • Willingness to learn, share and make decisions from past results
    • Handle a variety of tasks and responsibilities in an effective and efficient manner
    • Accountable for quality and accuracy of own objectives to reach assigned targets
    • Interest for maps and innovative location-based services a positive benefit
    • Flexible to some outside working hour activities and travel interstate/internationally as required
    • Be a South Africa Citizen

    Method of Application

    Interested and qualified? Go to HERE on here.taleo.net to apply

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