Internal Sales (Manufacturing / Industrial / Business Development) at CA Global

Job description

We have an immediate need for an Internal Sales Rep in Vanderbijlpark. The incumbent will need to ensure customer satisfaction is maintained at high levels. To act as the interface between the externally facing Account Managers and the internal production planning team in order to efficiently sell, promote, and aid in the delivery of different products to customers.

Key Accountabilities:

• Receive customer orders telephonically and by email / fax and enter these into BPCS
• Interact with factory to ensure customer prioritisation reflected in production plan
• Notify the relevant account manager should a problem be encountered with an order
• Maintain accurate records and compile reports when required
• Attend production and / or sales team meetings daily (or as required)
• Debits/Credits
• Liaison with transporter (by exception)
• Pricing maintenance
• New item requests
• Business partner requests
• Maintain order book (date changes)

Requirements: Qualification and Skill

• 2-3 years sales experience within inside sales.
• Experience working in manufacturing or industrial is required.
• Diploma or Tertiary Qualification is required.
• Ability to effectively manage a wide variety of incoming sales calls, quote/order entry, coordination with outside sales, follow-up on pending quotations and quoted delivery dates, inventory allocation, and general customer concerns.
• Excellent communication skills, verbal and written.
• Excellent organizational skill, time management skills and, multitasking skills.
• Ability to work within a team environment.
• A proven track record of success.
• Working knowledge of CRM systems, SAP ERP system and Outlook is preferred