Technical Writer at eThekwini Municipality

Job description

Job Purpose:

To deliver professional documentation that meet specific internal and external customer needs and add value to ICT solutions developed and implemented by the ICT Section.

Key Responsibility Areas:

•Produces technical and non-technical documentation by analysing the needs of the target audience.

•Researches and analyses systems and conducts in depth interviews with subject matter experts to understand the system or procedure.

•Produces or arranges for illustrations, charts and photographs to be included in documentation.

•Edits, standardises or revises material prepared by other writers or personnel.

•Develop and makes use of documentation standards and prepares the layout of material for publication.

•Documents present and future ICT Systems, including infrastructure, policies, procedures, data and processes.

•Creates, updates and edits web pages for the intranet.

•Administrate the ICT documentation repository.

Essential Requirements:

•Relevant ICT Qualification.

•2 Years relevant experience.

•Computer Literacy.

Preferred Requirements:

•Relevant 3 year ICT Qualification.

•3 Years relevant experience

Please attach your resume to the application in addition to applying with your LinkedIn Profile