Fraud Analyst at JUMO.WORLD

We’re looking for the world’s most talented Fraud Analyst and help to solve a challenging set of problems in a space packed full of opportunities. Help us power Africa’s future, today.

Key responsibilities

The core function of the position is to provide analytical insights of the Fraud portfolios. This role would be responsible for:

• Gathering and analysing data and recommending actions based on insights generated
• Participate in the initiation, definition and delivery of strategic projects
• Provide business users with insights into information across Payments and Fraud in all business sectors around the globe, as well as create meaningful recommendations using reports.
• Utilise and help develop data systems that are capable of analysing this data in collaboration with the Development and Business Intelligence teams
• Monitoring and analysis of data as well as investigation of suspected cases of fraud

Skills and competencies

Essential

• Experience and/or degree/diploma related to Fraud/Risk/Financial/Banking processes
• 3-5+ years experience in a fraud/risk analytical role (preferably dealing with Big Data) with ample examples of data manipulation, modelling or logic automation.
• Payments, Risk or Cyber-Security background

• Demonstrated track record in producing insightful analytic reports and investigations for consumption by all levels of business
• Solid experience within payment/risk/fraud investigative and/or analysis
• Knowledge and understanding of Payment Gateway Services APIs and transaction flows

• High technical aptitude – high proficiency in Excel and solid SQL (or equivalent) skills are ideal
• Strong analytical mindset, problem solving, accuracy and decision making skills are essential
• Team player – ability to work well independently AND within a team
• An incredible eye for detail and moreover, the ability to reflect on them holistically, and simultaneously

• High level of numeracy
• Self-motivated, taking initiative and ability to effectively manage workload and priorities
• Empowerment and accountability
• Thoughtful risk taking
• Sense of urgency
• Ability to work in a changing, pressurised environment
• Continuous learning

• Fluent in business English - excellent verbal and written communication skills.
• Skilled in manipulating data in tools such as Microsoft Excel, SQL and presenting your findings in PowerPoint, Word and PDF formats
• Ability to work on dashboard applications eg. Tableau, Sumo

Must be ITC and criminal clear

Desirable:

• CFE (Certified Fraud Examiner)

• E-commerce/m-commerce (Mobile Money/Teleco) advantageous
• Mobile Money/Teleco experience advantageo