Senior Specialist: Big Data at MTN

Job description

Mission/ Core purpose of the Job:

To drive the development and implementation of an analytics enabled business to create value through insight and to drive the development and implementation of Big Data technologies, collaborate with vendors for Big Data solutions to provide a sustainable environment to maintain and grow the technology.

Key Performance Areas:

• Strategy Development
• Assist in developing goals, tactical strategies, and plans needed to achieve the portfolio’s vision and build the capabilities to enable optimal delivery with input from relevant stakeholders
• Assist in the enablement of a self-service philosophy
• Provide input to the technology roadmap defined by Group Technology and help Enterprise Information Systems within IS to define standards.
• Tactical Planning and Operations
• Provide operational leadership to the team, in line with business requirements, technology standards and best practices within the business intelligence function.
• Drive best practice, continuous improvement and innovation, continuously refine the information, reporting, and analytical needs of the assigned business units
• Ensure SLA’s are in place for timely data processing for use by RA and Fraud environments
• Provide high level analysis and design reviews to other teams to avoid duplication efforts in solving the same application problems within different products within MTN
• Financial Management
• Provide input to compile and manage CAPEX and OPEX budgets relating to functional activities
• Assist in the forecasting, planning and development of the portfolio’s budget and business plans for IS
• Support the creation of the business case for initiatives and projects in functional areas
• Assist in ensuring contract information is updated centrally and drive with the IS Commercial team
• Customer
• Understand customer needs and develop/fine-tune systems accordingly
• Educate business on data and information that is available for consumption through knowledge share and other practises.
• Give input to the relevant business units into the key drivers for budget and forecast purposes
• Ensure that EIS presents to business on a regular basis on underutilized capabilities of systems, reports and future BI landscape
• Internal Processes
• Make sure that common area for capturing and updating of Project Info exist and are used and ensure that all documentation, scripts and project information in stored in a central fashion and is easily accessible to the team and that methods for applying versions are logical and consistently followed
• Project Delivery
• Develop and drive the execution of agreed projects
• Co-ordinate project reporting
• Risk management
• Business Analysis
• Perform Business Analysis in line with the methodology and guidelines of MTNSA
• Design, analyse and document workflow and make appropriate recommendations that will positively impact operational effectiveness
• Identify Business Improvement and Optimisation opportunities that will result in improvement of process performance
• Core planning functions
• Ensure that the team defines, plans, architects and implements requirements with vendors and Operational area. Ensure that Living System Logical Architecture Documentation is updated with each project, showing functional architecture, use cases, functional logic and that quality is determined by whether an alternative vendor could use it to reproduce a systems functioning with least 95% level of accuracy

Supervisory / Leadership / Managerial Complexity:

• Act as Technical representative in contract negotiations with Commercial/Legal departments
• Manage activities between internal MTN departments and resources.
• Ensure accountability such that customer centricity culture is adhered to

Education:

• Minimum of 3 year degree/diploma (Degree preferable) in Information Systems or Engineering (BSc IT, Bcom IT, Diploma IT)
• Fluent in English and language of country preferable

Experience:

• Minimum of 5 years’ experience in a area of specialisation; with experience in supervising/managing others
• Experience working in a medium to large organization