Receptionist at ALE

Job description

Job Introduction

Working for the sales team at the Kempton Park offices, you will provide a professional general reception and administration service. You will be the first point of contact any incoming customer or caller has with the company.

If you truly are a manager in charge of first impressions, responsible for shaping the interactions that a customer will continue to have with the company, then this role is for you.

Role Responsibility

• Answering phone calls, taking messages and actioning as appropriate
• Receive visitors and directing them to their destinations
• Provide day to day administrative support including undertaking typing as required, preparation of Powerpoint presentations and a wide variety of other documentation
• Dealing with general office duties including filing, opening post and actioning as appropriate etc.
• Logging of sales enquiries
• Assist in preparation of tenders
• Contract file conversion and filing
• Sales Literature/Job Sheets
• Office supplies
• Postage and couriers
• Car Hire (administrate drop-off/pick-up)
• Petty cash
• HSQE stats for Sales department
• Overview and maintenance of team holidays
• Liaison with Accounts to resolve disputes and settle invoices.
• Co-ordinating Client/customer ALE calendar order
• Other general administrative duties reasonably associated with the role
• Assistance with organisation of social events.
• Other reasonable administrative duties as they arise

The Ideal Candidate

Essential

QUALIFICATIONS / KNOWLEDGE

• Knowledge of filing systems
• Microsoft packages knowledge

DESIREABLE

Business Administration qualification at further education level

Essential

EXPERIENCE

At least 2 years experience in a similar role

DESIREABLE

Experience of working in a Sales environment

Essential

SKILLS

• Excellent customer service skills
• Microsoft Word, Excel, Powerpoint
• Excellent communication skills, written and verbal
• Able to stay calm under pressure
• Proven organizational skills

DESIREABLE

PERSONAL ATTRIBUTES

Essential

• Excellent team worker with a flexible attitude
• Excellent customer service skills
• Microsoft Word, Excel, Powerpoint
• Excellent communication skills, written and verbal
• Able to stay calm under pressure
• Proven organizational skills

DESIREABLE

PERSONAL ATTRIBUTES

Essential

Excellent team worker with a flexible attitude