Skills Development Facilitator at HomeChoice Holdings Limited

Job description

The ideal candidate for this role will be responsible for managing the SETA & legislative reporting requirements as well as Learnerships.

Key Performance Areas (KPAs)

• Manage SETA legislation reporting requirements
• Evaluate SETA funding opportunities and make recommendations on programmes to be implemented
• Ensure that all SETA & legislative reporting requirements are met both in terms of content and deadlines
• Submit accurate Workplace Skills Plans and Annual Training Reports to W&RSETA and BANKSETA
• Ensure Skills Levies are recouped in line with the Skills Development Levies Act
• Implement and monitor all recoverable grants and service fees in association with the Learnership program and ensure maximum recoverable grants are achieved as per the service level agreement with the relevant SETA’s
• Learnership project management
• Coordinate the Learnership project, partnering with business and the Talent teams to ensure successful implementation of the program
• Design & monitor opportunities for future learnership programmes in alignment with business requirements
• Monitor and continually review progress of learners as per the Learnership program ensuring that all milestones are met within the allocated timeframe
• Liaise with the Talent Acquisition team where the learner selection process has not met the minimum number for FTE as planned, so that the Talent Acquisition team can respond accordingly
• Ensure that the facilitators, assessors and moderators understand the scope of work and timeous delivery to ensure effective execution of the Learnership program
• In conjunction with the moderator identify any training gaps and liaise with the Operations Talent Manager to agree and monitor all training mechanisms in response
• Conduct regular feedback sessions with the moderators and proactively agree on mechanisms to ensure that the learners gain the skills and experience to successfully complete the NQF qualification
• Liaise with the various Business Units to plan any additional training required that will result in off-phone activity during the Learnership
• Ensure integrated practices, processes and programs, whilst ensuring compliance to all legislative requirements
• Coordinate all evaluations of portfolios of evidence (POE’s) and assist learners in gaining access to any information required to successfully complete their POE’s
• Ensure that all attendance registers are completed in a timely and accurate manner
• Keep record of all assessments results and POE’s
• Coordinate and manage all Final Summative Assessments
• Communicate with Payroll regarding any changes to salary payments in line with progress made by learners and the agreed reward program and payment plan
• Ensure that our training provider status (accreditation) is maintained
• Reporting & analysis
• Track and report on SETA related funding on a monthly basis
• Monitor training spend and report on Skills development aspects for BBBEE reporting
• Ensure that all data presented for tracking, reporting and analysis purposes are accurate so that we can utilize the information gained to make effective talent development decisions
• Ensure that all daily, weekly, monthly trackers and reports are maintained and updated on a regular basis
• Regularly report to the Ops Talent Manager on progress of the Learnership program
• Monitor and report to the Talent Exec and Management team on the progress of the implementation plan
• Stakeholder liaison
• Manage the relationship between Services SETA, HomeChoice and any other training providers
• Manage any SETA led initiatives as approved by the business including Learnerships, workplace skills opportunities and pivotal programmes
• Communicate effectively with all internal and external stakeholders
• Collaborate with stakeholders on all skills development & learnerships to deliver elegant people solutions
• Communicating Seta initiatives, grants and benefits to the employer

Requirements

Qualifications & Accreditations

• Grade 12
• SDF Accreditation
• OD-ETDP (Occupationally Directed Education Training Development Practice) level 5 certification

Experience & Skills

• Minimum of 3 years' Talent Development experience with a focus on driving and managing Skills Development initiatives
• Competent in Skills Development strategies (e.g. learnerships, skills programmes, ETQA, skills levies and SETA functions)
• Extensive knowledge of SETA’s and legislative bodies
• A thorough understanding of the roles, involvement and operational regulations of the National Qualifications Framework, South African Qualifications Authority, Skills development Act
• In depth knowledge of the skills development framework and associated legislation (e.g. SDA, SDLA, Employment Equity Act (Codes of Good Practice related to EE and B-BBEE), Labour Relations Act and SAQA Act.
• Excellent understanding and implementation of talent acquisition policies, procedures and best practices
• Competent in MS Office packages, particularly MS Word, Excel and Outlook

Attributes & Behaviours

• Professional, energetic, dynamic and positive team player with great business acumen
• Strong interpersonal skills and great relationship building ability
• Clear communicator with the ability to communicate and influence at all levels – both verbal and written
• Strong problem-solving skills with effective decision-making
• Analytical & detail focused – driven to achieve new standards of excellence
• Structured approach with excellent attention to detail
• Take ownership, be accountable and reliable
• A high degree of integrity and transparency
• Excellent planning, organizational and prioritisation skills
• Ability to work well under pressure – independently as well as within in a team
• Self-motivated, targeted result and deadline driven