Sales Manager: Sage One Accounting and Payroll South Africa at Sage

Job description

An exciting opportunity for a highly experienced and driven Sales Manager to join an established Global innovative organisation. You will be accountable for driving Sage One Accounting and Payroll sales in a high-pressure, consultative selling environment.

The ability to develop a high performance sales culture focusing on collaboration, customer service and urgency will be integral to the success of this position.

Key Accountabilities:

• Manage and exceed agreed revenue budgets
• Ensure the telesales team’s performance standards are exceeded through weekly coaching activities and staff mentorship
• Manage departmental internal systems and enhance reporting functions and features.
• Support the various product teams, business partners and additional stakeholders by ensuring there are solutions and resources to meet their needs
• Ensure the team is adequately supported and is trained to the appropriate skill level, aligned with the certification of Sage products
• Assist in generating quality leads for team
• Ensure all customer interactions, whether telephonic or via email, are optimal and create an exceptional customer experience
• Ensure all departmental hardware, software and budgetary requirements are accurately and optimally managed
• Ensure appropriate team capacity planning (incl. accurate job descriptions, minimal vacancies)
• Manage staff performance and personal development plans (incl. setting KPAs/ KPIs, bi-annual performance discussions, performance management)

Required Experience:

• Exceptional knowledge of MS Office Suite (PowerPoint, Outlook, Word and Excel) & Visio
• Excellent written and verbal communication skills in business English
• Strong Analytical Skills
• Solid knowledge of Sage One Accounting and Payroll products
• High level of team management.
• Highly motivated self-starter – ability to manage multiple stakeholders under pressure and at different levels in the organisation
• Demonstrates and demands personal commitment to team goals Experience of leading telesales activities in direct model
• Experience of leading telemarketing teams
• Extensive understanding of Sage internal systems
• Experience managing performance and driving a culture of learning and excellence
• Driven, self-motivated individual that can achieve objectives and problem solve within a high paced, stressful environment
• Well organised with strong time management skills and ability to juggle multiple objectives according to prescribed procedures and processes
• Exceptional verbal and written communication skills with the ability to build longstanding relationships with all employee levels, business partners and customers

Professional qualifications:

Degree or equivalent , Business / Finance qualification

Direct reports:

Sales Consultants