Specialized Payments Processing Officer at Standard Bank Group

Job description

Job Details

Group Operations: a range of essential and complex services to ensure processes across the bank work as effectively and efficiently as possible

Job Purpose

Ensuring that daily processing of All transactions processed timeously and accurately via the Corporate Straight Through system
(CSTP), Trade Finance system and Retail Foreign Exchange system(RFS) and also mitigating risk by ensuring all processes and procedures adhered to within the relevant cut off times Also attending to the daily receipts and dispatch of online and swift message processing (SMP) inbox for branch 0653.

Key Responsibilities/Accountabilities

• Amend all exceptions on the Corporate Straight Through system (CSTP) by ensuring the respective fields on the swift payment instruction are correct and accurate.
• Process in accordance with clients instructions and ensure Exchange Control (Excon) and Balance of Payments (BOP) rules are adhered to.
• Capture all swift message processing (SMPI) messages, memos and deleted items that are given by the senior officers in the CIB Operations Payments Department i.e. Releaser/ Supervisor and or Manager.
• Continuously prioritize payments in value date order when capturing or amending exceptions in the pending queue Corporate Straight Through system (CSTP) and ensure that payments, which cannot be processed, are deleted and queried the Team Leader and processed manually
• Ensure that payments are be prioritized by value date.
• Ensure all revenue recovered.
• Investigate and amend the beneficiary customers account number details and give copies to the Releaser for authorization.
• Ensure all details captured into the Retail Forex System and Corporate Straight Through system (CSTP) are correct and meticulously checked.
• Immediately escalate any issues to the Team Leader and or Manager.
• Swift Message Processing (SMP) Inbox 0653:
• Messages received in Swift Message Processing (SMP) 0653 Inbox must be directed to designate printer for printing, every 15-20 minutes. Write the Outward Sequence Number (OSN) numbers on the control sheet. Hand over the messages and control sheet to the releasing officer for checking and signing. If the releasing officer is not in hand it to the Team Leader.
• Balancing and preparation of manual entries
• Complete reports on STORQM - this must be annotated on a daily basis.
• Immediately escalate any system downtime to Team Leader and or Manager.
• Handle incoming telephone calls effectively and efficiently.
• Ensure all queries attended to and ensure resolution.
• Organize and prioritise work to ensure that queries do not escalate to management. Manage turnaround times on queries (2 HRS)
• Monitoring of Spot / Forward Covers (if applicable to portfolio), Deliver and utilize for processing of payments
• Secure Exchange rates with Treasury dealers via email to the dealers for for the settlement of the Corporate clients instructions.
• Hand deliver or scan manual entries to the CIB Branch for processing
• Report 3207: SWIFT/Telex inward exception report – must be verified as evidence of being checked
• Report 3211: Inward SWIFT/Telex message Audit – Annotate balancing and annotate balancing and re-routes on STORQM
• Box all filing/Exchange in a Metro File box and annotate the control sheets for archiving once the boxes are full. Send all boxes older than six months to strong room safe. (Ensure a record card is placed in the box for Metro File records with a minimum retention period of 7 years.)
• Arrange with Administration Record Centre, Lower Ground Floor No. 5 Simmonds Street on a monthly basis to collect our boxes of records older than one year
• Ensure that the retention period of 7 years is clearly written on the Control Record Sheet.

Preferred Qualification and Experience

• Diploma in Banking
• Matric-Grade 12
• 1-2 years experience

Knowledge/Technical Skills/Expertise

Good understanding of the various system used within the Bank: Trade Finance system ,Corporate STP system, Retail Forex system/3270,FEDS system ,Qman System, Intelli-match system, IBAN Checker, STORQM system, Credit System