Senior Learning Partner - IT at Standard Bank Group

Job description

Job Details

Human Capital: attracting and retaining key talent, providing learning and development initiatives, governance of performance management and reward schemes, centres of excellence to drive and embed Standard Bank values and culture.

Job Purpose

The purpose of this role is to design, develop and implement a suitable and clear overall Group IT Learning and Development Strategy and implement the Leadership Strategy for the Group IT across South Africa, Africa and the relevant International regions, aligned to and supporting the Group IT business strategy. This role is also accountable for the design and execution of an integrated learning ecosystem and architecture, the strategy, design and architecture of digital, e-learning and blended learning as well asa capability building framework that develops the required skills and competencies for Group IT in line with the Group IT strategy and the business architecture.

Key Responsibilities/Accountabilities

• Strategy formulation and execution
• Define, develop and execute the overall Learning and Leadership strategy, ensuring alignment with Human Capital and Business strategies and objectives.Explore and define learning strategies across all delivery platforms that are creative, innovative, applicable and relevant for meeting business requirements across products, business areas and geographies.
• Identify, develop and ensure the implementation of world class learning practices (including processes and programs) to meet business requirements sustainably and ahead of demand (proactively).
• Craft the strategies and create opportunities for increasing blended learning, e-learning and digital experiences for both formal and informal learning.
• Leverage business leaders to support and nuture learning within SBG.
• Develop and manage learning systems and technologies that support digital, e-learning and effective learning administration, data and reporting.
• Continuously research and strategically align learning technology with business strategy and requirements.
• Ensure effective and commercially viable, vendor management by evaluating, selecting and managing an appropriate panel of vendors required to deliver SBG learning strategy objectives.
• Effectively manage the Learning and Leadership budgets in line with the Learning and Leadership strategy, objectives and business requirements.
• Effectively manage the learning function as a business (people, process, systems)
• Develop and manage learning governance processes and practices across the business.
• Business and management consulting
• Ensure effective business partnering with various stakeholders to ensure a sustainable Learning and Leadership strategy is developed in line with stakeholder objectives and capability needs
• Conduct high-level business needs analysis and identify business’s strategic and team learning priorities as well their needs across all learning platforms (classroom, digitlal, e-learning and blended learning)
• Provide guidance to L&D team in translating business requirements into learning and development needs
• Raise awareness across Group IT of the total service offering of the Learning and Leadership function
• Ensure that the return on investment implications of the various learning strategies are tracked
• Track and monitor learning statistics and reports to support predictive learning trends and future learning requirements in the business
• Partner with external Learning bodies and institutions (BankSeta) to ensure alignment and collaboration on SBG strategic and banking industry strategic learning objectives, with specific focus on building scarce and critical skills in the ICT field
• Create a world class learning ecosystem and world class learning experiences
• Develop the Learning and Development landscape in line with new IT business architecture that supports relevant and real learner experiences
• Support and drive learning innovation as well as customised and specialised learning experiences through the establishment of an IT Academy with sub faculties by specialisation areas.
• Ensure the crafting of e-learning / digital / blended solutions on a global level are adequately contextualised and in line with new learning trends and blended methodologies and utilising latest learning technologies.
• Increase the experiential elements of Learning and Development activities through creating learning opportunities that support “social learning”, and promote a culture of continuous learning.
• Support and deploy social learning and learning collaboration tools, to create and enable effective learning.
• Ensure alignment of learning and development with all other HC practices and components within the employee life cycle.
• Accountable for design and continuous review of delivery channels and learning interventions offered, taking into account adult learning principles as well as unique requirements for specialised business units.
• Explore learning approaches and processes to ensure cutting edge learning offerings that are fit for purpose.
• Drive the formulation and execution special projects ie. Digital badges
• Monitor and evaluate knowledge management effectiveness and implement knowledge management approaches / processes that ensure the sustainability of learning.
• Create strategic partnerships and building and leveraging networks
• Actively build relationships internally and externally that are crucial and relevant to delivering the learning and development strategy.
• Effectively partner with business, learning and development teams and other stakeholders to provide value-adding learning services that meet business objectives in terms of capability building, as well as embedding the learning strategy.
• Partner closely and jointly with the Human Capital enabling teams to optimise HC Enabling tools and systems, across the broader group talent management solution
• Efficiently work across all business units within Group IT to craft and create blended learning, e-learning solutions, digital and mobile learning solutions.
• Engage with relevant stakeholders to establish appropriate rollout plans for IT witin South Africa, Africa and International locations.
• Provide learning thought leadership both in Standard Bank and the learning industry as a whole.
• Manage Learning and Development Team
• Recruit, manage and develop a team of competent learning design and development specialists, learning technology specialists to deliver world class learning products and learning services and support the learning ecosystem.
• Provide support and services aligned to Group IT and the learning ecosystem
• Actively mentor, coach and inspire the learning and development team providing best practice insight and understanding to the learning and development processes.
• Actively participate in forums, community of practices and master classes to transfer knowledge and insight.
• Optimise reusability and scalability of learning and development resources across the group.
• Influence Group Learning forums and strategic committees, ensuring alignment where appropriate across the group and Group IT on all learning and development activities.
• Promote Continuous Development
• Actively participate and contribute in global and regional learning groups and initiatives.
• Keep up to date with new learning and development trends, methodologies and technologies ensuring that the
• Learning teams are knowledgeable and consistently improving the L&D offering in line with new developments.Continuously analyse current learning and leadership strategies and approaches and innovatively adjust them to effectively meet and support business objectives.
• Develop, publish and present Standard Bank specific “case studies” for business of learning success stories.
• Share and scale best practices to group where appropriate

Preferred Qualification and Experience

• Minimum: 1st Degree (Human Resources / People / Human Development)
• Minimum: Honours Degree (HR / People / Human Development)
• Minimum: 10+ Experience Learning and Leadership Development
• Minimum: 7+ Human Capital Business Partnering

Knowledge/Technical Skills/Expertise

• Instructional Design
• Visual Design
• Application Development
• User Exeprience Design
• Learner Exeprience and Application Support