Hot Job Openings at VHRS

Role summary:

We are looking for an experienced Sales Exec to join our International Growth Team. Tagmarshal is changing the world of Golf Operations through data and has developed leading traction in the USA, Europe, Canada, the UK, and South Africa. Our Media Division, which offers clients advertising opportunities on Golf Cart screens, is looking for new members who will sell remotely to US advertising prospects.

We would love to hear from you if you demonstrate initiative, business development, negotiation, and closing skills and enjoy a high volume of virtual and telephonically targeted sales calls. 

WHY WORK WITH TAGMARSHAL?

Opportunity to work with a dynamic, innovative, globally operating, growth-stage tech company offering exciting opportunities and challenges.

RESPONSIBILITIES:

• Achieve sales targets by selling advertising opportunities to regional and national SMEs
• Develop and maintain a robust sales pipeline by co-creating and following a trackable trained-for-process including prospecting, telephonic calls, business pitches, preparing quotes, value-driven follow-up, negotiating, and closing the deal
• Provide clients with exceptional service, information, and feedback
• Manage day-to-day administrative tasks related to daily sales activities. 
• Understand the needs of direct clients and articulate the value of our advertising solution 
• Track and report on sales metrics and provide regular updates to management 
• Conclude long-term contractual negotiations
• CRM logging and reporting

REQUIREMENTS:

• Experience in selling advertising to a direct client base.
• Experience in selling out-of-home or digital screen advertising will be an advantage. 
• US market telesales experience will be an advantage. 
• Business development and cold calling experience 
• Self-motivated and able to manage your own success.
• Function as a member of a team that moves quickly and prides itself on quality.
• Interest in learning within a fast-paced environment.
• Strong ability to work under pressure and meet deadlines.
• Good communication skills and ability to adapt to change. 
• Strong networking and negotiation skills
• Availability for sales calls during USA hours (2 pm – 10 pm)
• Reliable internet at home for USA / after-hours calls 

RELEVANT EDUCATION AND EXPERIENCE:

• Bachelor’s Degree preferred
• 2-5 years of Business Sales experience
• 2-5 years of Advertising Sales experience
• Experience with direct telesales 
• Basic MS Excel skills
• Experience in or passion for Golf advantageous

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Role summary

This position is responsible for overseeing all operational aspects of Betting division, ensuring smooth and efficient operations. The Operations Manager will work closely with Area Managers and other departments to optimize processes, manage resources, and drive performance to achieve 4Racing’s goals. The role  also involves overseeing the day-to-day activities of 4Racing to ensure smooth and efficient operations.

Requirements

• Bachelor’s degree in Business Administration, Operations Management, or related field (Master’s degree preferred).
• 10-15 years’ experience in Operations management, 
• Experience in process improvement methodologies
• Experience in a retail environment (Branch environment with sales targets) 
• Solid understanding of operational processes, supply chain management, and quality management principles.
• Budget Management Experience 
• Excellent telephone etiquette
• Strong Customer focus 
• Ability to work under pressure with a sense of urgency.
• Ability to handle disappointments/failure or stress whilst retaining the motivation to succeed
• Offsite visits 
• Business consulting 

Preferred certification:

• Certified Operations Manager (COM)
• Certified Supply Chain Professional (CSCP)
• Project Management Professional (PMP)

Daily Responsibilities

Strategic Planning

• Develop and implement operational strategies to improve efficiency, productivity, and profitability.
• Oversee day-to-day operations, including 5 Area Manager activities and ensuring that all branches are run efficiently to achieve operational goals, and customer service.
• Manage and optimize resources, including personnel, equipment, and inventory, to meet operational goals within budget constraints.
• Lead, motivate, and mentor teams to achieve performance targets and foster a culture of continuous improvement.
• Monitor and analyze operational data to identify trends, issues, and opportunities for optimization.
• Ensure compliance with relevant gambling boards, regulators, standards, and policies in all operational activities.
• Collaborate with cross-functional teams to streamline processes, resolve operational challenges, and drive innovation.
• Develop and maintain relationships with suppliers, vendors, and other external partners to ensure timely delivery of goods and services.
• Implement measures to mitigate operational risks and ensure business continuity.
• Prepare regular reports and presentations on operational performance, KPIs, and initiatives for management review.

Risk Management

• Identifying potential risks to operations and developing strategies to mitigate them, ensuring business continuity.

Risk Identification

• Identifying potential risks that could affect the Gambling and Betting division, its projects, or its operations. Risks may arise from various sources, including internal factors such as organizational structure, processes, and culture, as well as external factors such as market conditions, regulatory changes, and natural disasters.

Risk Assessment

• Assess risk in terms likelihood of occurrence and potential impact on the organization in order to assess and prioritize risks based on severity and in order to focus resources on addressing the most significant risks first.

Risk Mitigation

•  Develop and implement strategies to mitigate or reduce their likelihood and impact. This may involve implementing controls, developing contingency plans, transferring risk through insurance or contracts, or avoiding certain activities altogether.

Monitoring and Control

•  Risk management is an ongoing process that requires continuous monitoring and evaluation of risks and risk mitigation strategies. Organizations establish monitoring mechanisms to track changes in risk factors, assess the effectiveness of risk mitigation measures, and make adjustments as needed.

Budgeting and Cost Control

• Develop and manage operational budgets, track expenses, and implement cost-saving measures to optimize resource utilization and maximize profitability.

Performance Monitoring

• Monitor key performance indicators (KPIs) and operational metrics to assess performance, identify areas for improvement, and drive results.

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Role summary:

As a DevOps Engineer at Tagmarshal, you will play a crucial role in bridging the gap between development and operations, ensuring seamless integration, deployment, and delivery of our software solutions. Your responsibilities will encompass building, maintaining, and optimizing our infrastructure, implementing automation, and fostering a culture of collaboration and continuous improvement.

WHY WORK WITH TAGMARSHAL?

Tagmarshal is a leading provider of golf course management solutions, dedicated to enhancing the golfer experience through data-driven insights and innovative technology. We are seeking a skilled DevOps Engineer to join our dynamic team and drive the efficiency and reliability of our software development and deployment processes.

RESPONSIBILITIES:

•  Infrastructure Management: Design, build, and manage scalable and resilient infrastructure on AWS, ensuring high availability and performance.
•  Automation: Implement and maintain automation tools and processes to streamline deployment, configuration management, and monitoring.
•  Continuous Integration and Deployment (CI/CD): Develop and maintain CI/CD pipelines to automate software delivery, enabling faster release cycles and reliable deployments.
•  Monitoring and Alerting: Set up monitoring systems and configure alerts to proactively identify and resolve issues, ensuring optimal system performance and availability.
•  Security: Implement best practices for infrastructure and application security, including access control, data encryption, and vulnerability management.
•  Collaboration: Work closely with the development team to understand their requirements and provide DevOps support throughout the software development lifecycle.
•  Documentation: Create and maintain comprehensive documentation for infrastructure, processes, and procedures to facilitate knowledge sharing and onboarding.
•  Troubleshooting: Investigate and resolve infrastructure and deployment issues, collaborating with cross-functional teams as needed to ensure timely resolution.
•  Capacity Planning: Monitor resource utilization and plan for capacity scaling to accommodate growth and changes in demand.
•  Incident Response: Participate in incident response and recovery efforts, contributing to post-incident reviews and implementing preventive measures.
•  Continuous Learning: Stay updated on emerging technologies and industry trends in DevOps and cloud computing, applying new knowledge to enhance our practices and tools.

REQUIREMENTS:

•  Proven experience as a DevOps Engineer or similar role, with a strong background in infrastructure management, automation, and CI/CD.
•  Proficiency in AWS, including experience with infrastructure as code (IaC) tools like Terraform or CloudFormation.
•  Hands-on experience with containerization and orchestration technologies such as Docker, Kubernetes, and Docker Swarm.
•  Familiarity with configuration management tools like Ansible, Puppet, or Chef.
•  Solid understanding of networking concepts, security principles, and best practices for cloud environments.
•  Excellent problem-solving skills and the ability to troubleshoot complex issues in distributed systems.
•  Strong communication and collaboration skills, with the ability to work effectively in a cross-functional team environment.

RELEVANT EDUCATION AND EXPERIENCE:

•  Bachelor’s degree in Computer Science, Engineering, or a related field.
•  Certifications in relevant areas such as AWS Certified DevOps Engineer, Certified Kubernetes Administrator (CKA), or Certified Docker Associate (CDA).
•  Experience with serverless computing, microservices architecture, or big data technologies.
•  Understanding of Agile development methodologies and practices.

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Role summary:

As a Front End Developer at Tagmarshal, you will be responsible for implementing user interfaces and client-side functionalities for our web applications. You will collaborate closely with our design and back end teams to create engaging and intuitive user experiences while ensuring the performance, responsiveness, and scalability of our web applications across various devices and browsers.

WHY WORK WITH TAGMARSHAL?

• Tagmarshal is a leading provider of golf course management solutions, dedicated to enhancing the golfer experience through data-driven insights and innovative technology.
• We are seeking a skilled Front End Developer to join our dynamic team and contribute to the development of our web applications.

RESPONSIBILITIES:

•  Front End Development: Develop and maintain user interfaces for web applications using HTML, CSS, and JavaScript frameworks such as React, Angular, or Vue.js.
•  Responsive Design: Ensure that web applications are responsive and optimized for various devices and screen sizes, following best practices in responsive web design.
•  User Experience: Work closely with UX/UI designers to translate design mockups and wireframes into functional and visually appealing user interfaces, focusing on usability and accessibility.
•  Client-Side Functionality: Implement client-side functionalities, such as form validation, user authentication, and data visualization, to enhance user interaction and experience.
•  Cross-Browser Compatibility: Test and debug web applications across different browsers and devices to ensure consistent behavior and performance.
•  Performance Optimization: Identify and address performance bottlenecks, optimize page load times, and minimize resource usage to improve the speed and efficiency of web applications.
•  Code Quality: Write clean, maintainable, and well-documented code, following coding standards and best practices in front end development.
•  Version Control: Use version control systems such as Git for code management and collaboration, ensuring code integrity and traceability.
•  Continuous Integration: Integrate front end code into CI/CD pipelines for automated testing, build, and deployment processes.
•  Documentation: Create and maintain technical documentation for front end components, APIs, and libraries to facilitate knowledge sharing and onboarding.
•  Continuous Learning: Stay updated on emerging technologies, front end development trends, and web standards, applying new knowledge to enhance our front end development practices.
• REQUIREMENTS:
•  Proven experience as a Front End Developer or similar role, with a strong portfolio of web applications and user interfaces developed using modern front end technologies.
•  Proficiency in HTML, CSS, and JavaScript, as well as experience with front end frameworks/libraries such as React & Vue.js.
•  Solid understanding of responsive web design principles and cross-browser compatibility issues, with experience in optimizing web applications for performance and accessibility.
•  Experience with client-side state management libraries (e.g., Redux, MobX) and build tools (e.g., Webpack, Parcel).
•  Strong problem-solving skills and the ability to debug and troubleshoot front end issues using browser developer tools and other debugging techniques.
•  Excellent communication and collaboration skills, with the ability to work effectively in a cross-functional team environment.
•  +2 years with VueJs 2 or 3.
•  Familiar with NuxtJS 2 or 3.

RELEVANT EDUCATION AND EXPERIENCE:

•  Experience with front end testing frameworks and tools such as Jest, Mocha, Chai, or Cypress.
•  Knowledge of CSS preprocessors (e.g., Sass, Less) and CSS-in-JS solutions.
•  Understanding of web performance optimization techniques, including lazy loading, code splitting, and caching strategies.

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Role summary:

A Call Centre Agent is required to improve customer satisfaction, customer service efficiency, overall customer retention rate as well as improve the total experience of TsogoSun customers.

Daily Responsibilities:

• Liaise with colleagues to work together and provide consistent, excellent service as a team.
• Demonstrate willingness to help each other.
• Give and receive direct constructive feedback.
• Take ownership and accountability for tasks and activities and demonstrate effective self management.
• Follow through to ensure that quality and productivity standards of own work are consistently and accurately maintained.
• Support and drive the business’ core values.
• Provide support to customers via Live Chat and Emails
• Guide customers through the site and/or mobile phones and  assist them in using the various
• services and products offered
• Drive brand loyalty through a personalized customer experience
• Correctly escalate issues to internal teams
• Delivers prepared scripts to welcome new customers and explains promotions and requirements of on-boarding process to customers
• Liaises with other departments (e.g. trading; finance) to ensure customer queries are resolved

Technical Knowledge and Competencies:

• Contact Centre Operations: Understanding of contact center operations, including call flow, customer service processes, workforce management, and customer interaction channels.
• Customer Service and Experience: Familiarity with customer service principles, customer experience management, and strategies to enhance customer satisfaction and loyalty.
• Industry Knowledge: Strong understanding of the gaming and hospitality industry. 
• Betting Technology:  Advanced knowledge of betting technology and products.  
• Betting Markets: In-depth knowledge of various sports, including rules, teams, players, and competitions. Understanding of different betting markets and odds formats.
• Betting Regulations: Familiarity with the legal and regulatory frameworks governing sports betting in relevant jurisdictions. Knowledge of responsible gambling practices and compliance requirements.
• Betting Platforms and Technologies: Understanding of the technical aspects of sports betting platforms, including odds compilation, live betting functionality, and trading tools.
• Odds Calculation and Risk Management: Proficiency in calculating and managing betting odds to ensure competitive pricing and effective risk management strategies.
• Sports Data Analysis: Ability to analyze and interpret sports data, including statistics, historical performance, and trends. Understanding of data sources and tools used in sports analysis.
• Bookmaking Principles: Knowledge of bookmaking principles and methodologies, including setting odds, balancing books, and managing liabilities.
• Betting Terminology: Familiarity with common sports betting terminology, including types of bets, betting markets, and betting jargon
• Customer Support in Betting: Knowledge of customer support processes, handling betting-related queries, and resolving customer issues effectively.
• Responsible Gambling Measures: Understanding of responsible gambling initiatives, self-exclusion programs, and tools for promoting responsible betting behavior.
• Betting Industry Trends: Awareness of industry trends, technological advancements, and emerging markets in the sports betting sector.
• Telephone skills
• Good computer literacy

Requirements:

• Degree or Diploma or Certificate in a related field
• Proven 2 year’s experience working in customer-facing role
• Proficiency in English
• Experience in providing customer service support
• Great report writing and providing feedback
• Working knowledge of customer service software, databases and tools
• Strong telecommunication skills and written communication
• Ability to meet personal and team KPI’s
• Ability to manage high volumes of incoming customer queries 
• Works well in a team. 
• Ability to communicate in more than one language is advantageous
• Time management skills
• Attention to detail 
• Customer orientated 
• Enthusiasm 
• Works well under pressure

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Role summary:

As a Mobile Developer at Tagmarshal, you will be responsible for designing, developing, and maintaining high-quality mobile applications for iOS and Android platforms. You will work closely with our product and design teams to implement new features, enhance  user experience, and ensure the performance and reliability of our mobile apps.

WHY WORK WITH TAGMARSHAL?

• Tagmarshal is a leading provider of golf course management solutions, dedicated to enhancing the golfer experience through data-driven insights and innovative technology.
• We are seeking a skilled Mobile Developer to join our dynamic team and contribute to the development of our mobile applications.

RESPONSIBILITIES:

•  Mobile App Development: Design and build native mobile applications for iOS and Android platforms, ensuring compatibility, performance, and responsiveness.
•  Feature Implementation: Collaborate with product managers and designers to implement new features and enhancements, following best practices and design guidelines.
•  Code Review: Participate in code reviews to ensure code quality, maintainability, and adherence to coding standards.
•  Testing: Write unit tests and participate in QA testing to identify and fix bugs, ensuring the stability and reliability of our mobile apps.
•  Performance Optimization: Identify and address performance bottlenecks, memory leaks, and other issues to improve app performance and user experience.
•  Cross-Platform Development: Explore and implement cross-platform development solutions to maximize code reuse and efficiency.
•  UI/UX Design Collaboration: Work closely with designers to translate design mockups and prototypes into functional user interfaces, maintaining consistency across platforms.
•  Documentation: Create and maintain technical documentation for mobile app development, APIs, and libraries to facilitate knowledge sharing and onboarding.
•  Continuous Learning: Stay updated on emerging technologies, mobile development trends, and platform updates, applying new knowledge to improve our mobile development practices.

REQUIREMENTS:

•  Strong understanding of OOP is crucial.
•  Proven experience as a Mobile Developer, with a strong portfolio of mobile applications developed for iOS and Android platforms.
•  Solid understanding of mobile UI/UX principles and design patterns, with experience in implementing custom UI components and animations.
•  Experience with RESTful APIs, JSON, and other web technologies for integrating mobile apps with backend services.
•  Strong problem-solving skills and the ability to debug and troubleshoot complex issues in mobile applications.
•  Excellent communication and collaboration skills, with the ability to work effectively in a cross-functional team environment.
•  +3 years experience in Android development (Java).
•  Advantageous experience in Flutter & React Native.

RELEVANT EDUCATION AND EXPERIENCE:

•  Experience with mobile app testing frameworks and tools such as Espresso, Appium, or Detox.
•  Knowledge of mobile security best practices and techniques for securing mobile applications and data.
•  Understanding of mobile performance optimization techniques, including profiling and tuning app performance.
•  Understanding of Agile development methodologies and practices.

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Role summary:

We are seeking an experienced AWS Developer to join our Dev Team and assist in the migration of our infrastructure from Digital Ocean to AWS. The ideal candidate will have a strong background in AWS services and infrastructure management, with a focus on scalability, reliability, and security.

WHY WORK WITH TAGMARSHAL?

Tagmarshal is a dynamic and innovative company specializing in golf course management solutions. Our cutting-edge technology helps golf courses optimize their operations and enhance the golfer experience through data-driven insights and real-time analytics.

RESPONSIBILITIES:

• Collaborate with the DevOps team to plan and execute the migration strategy from DigitalOcean to AWS.
• Design, implement, and maintain AWS infrastructure components, including EC2 instances, S3 buckets, RDS databases, and VPC configurations.
• Optimize performance and cost-efficiency of AWS resources through automation and best practices.
• Ensure high availability and fault tolerance of critical systems on AWS.
•  Implement security measures and best practices to protect sensitive data and infrastructure.

REQUIREMENTS:

• Proven experience in migrating infrastructure to AWS.
• In-depth knowledge of AWS services such as EC2, S3, RDS, VPC, IAM, CloudFormation, and Lambda.
• Proficiency in scripting languages for automation tasks (YAML)
• A good understanding of the major AWS services and how they interact with one another.
• Experience with infrastructure as code tools such as Terraform or CloudFormation.
• Strong understanding of networking concepts and security best practices in cloud environments.
• Excellent problem-solving skills and attention to detail.
• Effective communication and collaboration skills in a remote work environment.

RELEVANT EDUCATION AND EXPERIENCE:

• AWS certification (e.g., AWS Certified Solutions Architect, AWS Certified DevOps Engineer).
• Experience with containerization technologies (e.g., Docker, Kubernetes).
•  Familiarity with CI/CD pipelines and DevOps practices.
• Bachelor’s degree in Computer Science, Engineering, or related field.

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Role summary

Join our dynamic team at BetJets, a recently established sports betting company in South Africa and sister to one of South Africa’s leading sports betting brands. With a passion for sports and a commitment to excellence, we’ve established ourselves as a premier destination for sports betting enthusiasts. Our commitment to innovation, customer satisfaction, and responsible gaming has propelled us to the forefront of the industry. As we continue to grow, we’re looking for talented individuals to contribute to our mission of providing exceptional sports betting experiences.

We are seeking a proactive and detail-oriented Traffic Manager to join our marketing team. The Traffic Manager will play a crucial role in ensuring the seamless flow of creative projects from inception to completion. You will act as the linchpin between our clients and the design team, coordinating all aspects of creative briefs, and ensuring that the final designs are shared with the relevant stakeholders efficiently and effectively.

Requirements

• Proven experience in a traffic management role, preferably within the advertising, marketing, or sports betting industries.

• Strong understanding of digital and print advertising standards and formats.
• Exceptional communication skills, both verbal and written, with the ability to manage communications across various stakeholders.
• Excellent organizational skills and the ability to manage multiple projects simultaneously.

• A keen eye for detail and a commitment to delivering high-quality work.
• Familiarity with project management tools and software.
• A proactive approach to problem-solving and the ability to work well under pressure.
• Bachelor’s degree in Marketing, Communication, or a related field is preferred.

Daily Responsibilities

• Liaise closely with clients to gather all necessary details for creating comprehensive and effective creative briefs.
• Prepare and manage creative briefs, ensuring they are aligned with client expectations and project objectives.
• Act as the primary point of contact between clients and the design team, facilitating clear and timely communication.
• Coordinate and manage the workflow of creative projects, ensuring they are completed within specified timelines.
• Monitor project progress and make adjustments as necessary to meet deadlines and quality standards.
• Share completed designs with clients and other relevant stakeholders, gathering feedback and facilitating any required revisions.
• Maintain a detailed understanding of digital and print advertising standards and formats to ensure all creative output complies with industry best practices.
• Work closely with the marketing and design teams to optimize processes and improve efficiency.