Training Manager at Gilbarco Veeder Root

Job description

DEPARTMENT: Human Resources

REPORTING TO: HR Director

Additional Info

• Travelling long distances/Out of Office work time will be required from time to time
• Site visits to various areas of the business
• Valid Driver’s License & own Vehicle
• Need to reside within Johannesburg area

PURPOSE OF POSITION

The Primary Purposes Of The Position Are As Follows

• To devise and implement training plans and processes in order to support skills growth and contribute to the improvement of employee retention within the business.
• Accountable for all forms of legislative reporting related to skills in the business (WSP/ATR; EE; BBBEE).

Key Responsibilities

• Review and ensure implementation of Training and development policies
• Develop training standard processes and procedures (Standard Work)
• Form and lead the training committee
• Prepare internal reports on company-wide training and development initiatives
• Conduct company-wide skills audits and maintain a centralised, up-to-date skills matrix
• In conjunction with subject matter experts, develop, implement and monitor relevant training interventions
• Maintain SLA’s with external training providers and ensure their materials are in line with the operational requirements of the business
• Develop and monitor specialised programs e.g. accelerated development plans arising from the Organisational Talent Assessment (9 Grid Talent Matrix); Technical Development Matrix; etc.
• Create competency assessment processes & materials
• Work with training providers to review existing and develop new suitable content and materials for in-house courses
• Evaluate instructor performance and effectiveness of programs delivered and provide recommendations for improvements
• Manage the logistics of Leadership Development Programs
• Ensure proper on-boarding processes of new employees at the company’s various sites
• Ensure a record of certificates of competence is kept & renewal dates are specified and followed through
• Liaise with the relevant SETA’s and ensure legislative compliance
• Keep track of the SETA refunds & funding programmes supported in each period
• Accelerate and complete company’s accreditation process as a training provider and/or it’s training programs
• Recruit and manage trainees for the various divisions of the company
• Manage training related logistics/administration

DELEGATION OF AUTHORITY

As per the Delegation of Authority (DOA)

POSITION RELATIONSHIPS

• Internal
• Company Leadership Team (all departments)
• Training Co-ordinators
• All internal department
• HR
• Internal Subject Matter Expects
• External
• Customers
• Sub-contractors
• SETA Authorities
• External Training providers

MEASURES OF PERFORMANCE (INDICATORS)

• Leading
• On time delivery and thorough new employee on-boarding process in all areas
• On time Discretionary grants refunds accessed to the maximum %
• Improved training scorecard from X to Y
• Lagging
• Total number of trained employees against the skills matrix
• Improved Engagement levels based on employee development and future growth

Personal Qualifications & Experience

Education/Achievements

• Grade 12 and relevant Diploma/ B-Degree
• Facilitator Training Qualification
• ETDP qualification/certification (preferred)

Experience/Knowledge

• Min 5 years’ similar training experience (2 years spent in a mining/ engineering/construction environment)
• Working knowledge of the SETA requirements and legislative compliance procedures
• Previous experience in planning, facilitation, monitoring and controlling of technical and managerial learning interventions
• Experience/knowledge of conducting skills audits
• Experience in learning materials development and assessment methodologies
• Experience with the accreditation processes would be advantageous

Specific Skills

• Computer literacy with advanced excel skills
• Administration of training and development, including up-keep of a company’s skills matrix

ROLE SPECIFIC COMPETENCIES & BEHAVIOURS

• Utilises Critical Thinking
• Thinks through and analyses complex problems, challenges and drives to root cause.
• Positively copes with change; applies knowledge and skills effectively in new environments.
• Motivated by the challenge of new work; comfortable with ambiguity; proactively seeks answers.
• Deploy a rational approach to problems
• Listens & Responds to Customers’ Needs
• Demonstrates deep understanding of customer expectations and end user needs.
• Seeks information from customer feedback to improve.
• Leverage feedback to make improvements in training and development
• Champion
• continuous improvement - Is aware of and appropriately uses the FBS tools.
• Proactively makes recommendations for future improvements.
• Reviewing processes to see if work can be improved
• Solves Problems
• Uncovers and clearly articulates the problem that needs to be solved.
• Looks beyond the obvious symptoms to uncover their underlying root cause (5 Whys).
• Prioritizes problems for solutions based on highest impact.
• Breaking problems down into manageable parts and develop work
• Relentlessly attracts, engages and develops people
• Proactively seeks and provides feedback from / to co-workers and supervisor to develop self and others.
• Regularly reviews and plans for staff development
• Engaged in daily work and takes initiative to practice and apply new skills to continuously improve performance.
• Stretches self to improve performance. Leverages strengths of other employees.
• Consistently uses sound judgement
• Behaves in ways that are aligned with the Fortive Standards of Conduct.
• Demonstrates personal integrity and is trusted by others.
• Is thoughtful; thinks through implications of decisions.
• Demonstrates high concern for the values of others.