Administrator at Clientèle Limited Group

Job description

Introduction

The main purpose is to execute the administration processes effectively and efficiently and to achieve personal performance targets.

To meet and exceed our team's expectations by dealing with their queries, concerns and complaints from an administration perspective in a friendly, facilitative and flexible manner.

Key Areas of Responsibility

• Learner Management System (LMS)
• VIP & MOODLE
• Capturing of Employee Training records
• Uploading of Monthly departmental proficiency tests
• Managing of LMS
• Compiling monthly management reports
• Extracting of data for reporting purposes.
• Continuous enhancement of ODW and preparation of training interventions
• Implementation of new processes and systems to enhance administration processes.
• Planning and preparing for training interventions and induction, which includes meeting schedules and training attendance registers.
• Catering coordination for induction, leadership and learnership programmes.
• Operational Execution
• Department maintenance and overall admin functions of the department.
• Logging calls with IT.
• Expense control (Petty cash requisition and projections of monthly catering, printing, stationery, etc.)
• Adhering to the internal controls of ODW.
• Ensure the well-functioning of the ODW department to achieve smooth execution of admin fumctions.
• Proactiveness in addressing admin needs and meeting deadlines.
• Building relationships with clients.
• Branding of self and development.
• Ability to work in a team environment.
• Ability to capture data for analytical reporting.

Qualification and Skill Requirements

• Minimum – matric
• A Certificate or Diploma in Administration will be looked upon favorably
• VIP Skills System Experience (Preferable)
• 2 Years Admin experience in Training (Preferable)
• Report Writing Skills (Compulsory)

Behavioural Competencies

• ​Good listening skills
• Excellent communication skills
• Ability to adapt to change easily
• Problem solving ability
• Excellent organizing skills
• Ability to work systematically
• Excellent recordkeeping skills