Assistant Executive Housekeeper at Fairmont Hotels & Resort

Job description

Summary Of Responsibilities

• Reporting to the Executive Housekeeper, responsibilities and essential job functions include but are not limited to the following :
• Consistently offer professional, friendly and engaging service
• Supervise the day-to-day operation of the department to ensure service standards are followed
• Maintain all guest rooms, public areas and heart of the house areas; ensuring that the highest standard of cleanliness is met
• Monitor labor costs while ensuring effective scheduling and department productivity
• Assist with preventative maintenance programs while working with the Chief Engineer
• Address guest concerns and react quickly; logging and notifying proper departments as required
• Manage the departmental budget in a fiscally responsible manner
• Ensure effective communication, including coaching and performance management
• Attend regularly scheduled departmental meetings
• Follow departmental policies and procedures
• Report necessary maintenance items
• Follow all safety and sanitation policies
• Other duties as assigned

Qualifications

• Previous leadership experience required
• Computer literate in Microsoft Window applications required
• University / College degree / certification in a related discipline an asset
• Excellent communication and organizational skills
• Strong interpersonal and problem solving abilities
• Highly responsible and reliable
• Ability to work cohesively as part of a team
• Ability to focus attention on guest needs, remaining calm and courteous at all times

Visa Requirements: All candidates must be eligible to work in South Africa