Robotics Process Automation - Process Consultant at IBM

Job description

Urgently looking for a RPA Automation Process Consultant to join our team.

• Gather facts (through primary and secondary research, structured and unstructured interviews, surveys, etc.)
• Responsible for the design, analysis (customer, financial, operational) and presentation of data.
• Create original work products with minimal supervision.
• Apply knowledge of consulting methodologies, key technologies, engagement support tools and demonstrate strong knowledge of their competency area and/or industry.
• Establish relationships within client organizations and deliver timely, high quality service to the client.
• Acts as an independent professional, including interaction with clients and does not require close management supervision on IBM or client premises.
• Operates as a team member, drawing upon the experience of other professionals within the engagement team and from other functions.
• Consulting Skills
• Is able to articulate and compare alternative approaches drawing from previous engagements and recommend solutions.
• Draws upon existing intellectual capital and improves it. May create new intellectual capital
• Contributes to the definition of the engagement scope of work and outputs.
• Recognizes problems related to the engagement objectives and suggests solutions
• Independently generates solutions, based on strong quantitative and analytical skills and business knowledge, and contributes to intellectual capital.
• Challenges the validity of given procedures and processes to enhance and improve or develop complementary adjustments/solutions.
• Automation Skills
• Experienced in using Automation Playbook to evaluate a business process and identify automation opportunities
• Successfully completed at least 3-5 Automation Opportunity assessments on internal IBM scope
• Has 1st line and 2nd line of management experience within back office operations
• Excellent knowledge of automation tools and automation assessment frameworks
• Very deep knowledge of best practices and maturity modelling within the back office
• Experienced in developing automation data collection guides and templates
• Skilled in process modelling
• Ability to create Automation business case

Desired Skills and Experience

2 to 3yrs in Process re-engineering work