Account Manager at AKQA

Located in Cape Town, as part of AKQA you’ll work in an innovative and inclusive culture, surrounded by some of the brightest minds in their fields. You’ll also have the opportunity to learn and grow within a creative and technically advanced team and have access to ongoing personal and professional development. We offer a flexible and hybrid work environment. At AKQA, we are committed to both your career growth and your work/life balance.

ROLE REQUIREMENTS

• Manage a portfolio of clients ensuring that we have account plans, roadmaps and a healthy pipeline of work.
• Ability to generate ideas, and effectively translate/communicate client requirements.
• Demonstrate and encourage client service excellence.
• Work with disciplines to provide clients with relevant insights on industry trends, best practice, benchmarks.
• Prior focus on retail clients will be highly regarded.

QUALITIES AND CHARACTERISTICS

• Thorough strategic and commercial knowledge.
• Demonstrable experience in a similar role with the ability to demonstrate how you've made a measurable difference to an organisation, project or team.
• Strong problem-solving, negotiation and risk management skills.
• Previous experience of working in an agency environment is highly desirable.
• Strong ability to identify and drive new business opportunities effectively, from identification to conversion.
• Excellent written and verbal communication skills.
• Sharp attention to detail and a drive for perfection.
• A collaborative ‘one team’ approach that enables client and agency partners to work cohesively.