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  • Posted: Dec 3, 2019
    Deadline: Not specified
  • In Africa our strategy is to grow Diageo’s leadership across beer and spirits by providing brand choice across a broad range of consumer motivations, profiles, and occasions. We are focused on growing beer faster than the market and accelerating the growth of spirits through continued investment in infrastructure and brands with mainstream spirits b...
    Read more about this company

    Account Manager:

    Purpose of Role

    • Own, develop and drive the relationships and commercial agenda with customers – this is a customer facing role first and foremost
    • Develop customer management capability
    • Deliver breakthrough business performance within their account base

    Top Accountabilities

    • Develop truly world class collaborative customer partnerships and strategies
    • Management of profit and NSV targets – “owning the numbers”
    • Motivate sales teams behind clear, simple and powerful customer strategies.
    • Develop and orchestrate end-to-end relationships via a cross functional network within Diageo and the customer base
    • Drive the highest standards of execution for all specified channels.
    • Obtain and apply facts and data, driving excellence in planning, decision making and performance measurement and taking corrective action as required.
    • Contribute to shopper and category insight, resulting in powerful and breakthrough category strategies
    • Develop and co-ordinate tailored brand activity by channel and major customer.
    • Nielsen interpretation and development of corrective action plans.
    • Develop accurate forecasting through demand planning resource
    • Monitoring, evaluating and advising on Brand/Customer volume, trends and dynamics.
    • Create and develop world class account plans
    • Implement and develop appropriate KPI’s

    Qualifications and Experience Required

    • Suitable university degree.
    • High cognitive ability


    • 6–10 years’ experience gained across commercial and other functions – cross functional experience an advantage.
    • Exposure across different channels and different levels of customer sophistication (e.g. National Accounts, Key Accounts and Field Sales)
    • Track record of success in highly demanding sales organisations (FMCG) and in alcoholic beverages
    • Strong knowledge & demonstrated delivery in challenging trading environments; understanding of channel, pricing, negotiations and strategy development
    • Exposure resolving numerous conflict-filled situations
    • Negotiation and conflict resolution with powerful customers

    Method of Application

    Interested and qualified? Go to Diageo on to apply
  • Send your application

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