Account Manager – Software & Services at First Technology

You will work closely with tier 1 software vendors, and be responsible for the identification, development and closure of sales opportunities into accounts. You will manage your prospects for the entire sales life cycle - from lead generation to direct sale closure.

We require people who have a thirst for growth, relish challenges and can accurately and convincingly present customers with our cutting-edge technology solutions. You will facilitate communications between customers and cross-functional internal teams, such as technical services, software and marketing to ensure the rapid and successful delivery of our solutions according to customer needs. 

Main duties and responsibilities

•       Client Relationship Management
•       Customer updates on new and innovative licensing and Services offerings
•       Weekly\Monthly meetings with customers
•       Engage at CXO and IT Management levels
•       Develop a territory plan with internal stakeholders that identifies opportunities
•       Active tracking of requests and opportunities within CRM
•       New Business Growth
•       Understanding Licensing and Maintenance
•       Ability to understand Cloud Services and opportunities they bring
•       Think outside of the box, challenge the status quo and innovate, all in the interest of best of breed licensing and services opportunities
•       Consultative, communicative and Selling Skills
•       Strategic thinking ability
•       Working within a team

Essential experience

•       A minimum of 5-10 years related to sales experience in BDM workloads

Desirable Experience

•       Services Sales
•       Microsoft Licensing
•       Direct Customer Engagement or Cloud Exposure

Desirable qualifications

•       Sales, complex sales training

Behavioural characteristics and competencies

•       Strong communication and prioritisation skills
•       Excellent presentation skills
•       Strong documentation skills
•       Strategic and tactical thinking
•       Happy to work within the “grey areas” of scope and time
•       Highly motivated, disciplined and ambitious
•       Wanting to innovate and create value
•       Willing to make tough decisions and take accountability