Account Manager at TBWA\ South Africa

Key Responsibilities

• Responsible for developing key relationships with client beyond just the management of their business
• Drafting public relations strategy for client's
• Manage multiple client's/ongoing projects, dependent on billings
• To ensure a clear understanding of the client's strategic and operational requirements and communicate these deliverables to your team
• Manage team and ensure deliverables are met according to client brief
• Excellence in writing and editing materials including client press releases, articles, social media content plans, correspondence and reports
• Take a leadership role in new business development and proposals
• Management of client meetings (ongoing or project)
• Oversee reporting to ensure the highest standard - status reports, call reports, feedback reports, campaign reports
• To work with the AD to monitor income from all client accounts and cost: income ratio's are kept low
• To drive recruitment and development of staff
• To manage the performance of the AMs and other direct business reports
• To create clear PDPs for direct reports, along with AD

Knowledge and Experience

• Diploma or degree in Communications and/or Public Relations
• At least five years public relations experience
• Has proven experience as an AM at an agency
• Broad based exposure to all skills including proposal planning, writing, media relations and social media
• Proven track record in growing business
• Direct experience in building and managing teams
• Has proven campaign/event management / media / social media management experience
• Excellent relationship management and financial skills