Accounting Practice Manager at Kontak Recruitment

• Seeking a highly organised and operationally strong Accounting Practice Manager to oversee the day-to-day operations of a professional accounting practice.
• This role requires an experienced practice or office management professional who can manage operations, financial administration, staff coordination, client service, and compliance functions within a structured professional services environment.
• The successful candidate will play a key role in ensuring operational efficiency, supporting leadership, and maintaining high standards across administration, finance, and client service delivery.

Minimum Requirements:

• Diploma or degree in Business Administration, Accounting, Finance, Management, or related field
• Minimum 10 years’ experience in office or practice management
• Experience within an accounting, audit, legal, or professional services environment (preferred)
• Previous staff management and supervision experience
• Strong financial administration and reporting skills
• Strong working knowledge of Microsoft Office
• Experience working on accounting and practice management systems
• Strong organisational, problem-solving, and decision-making skills
• High level of professionalism, discretion, and confidentiality

Duties and Responsibilities:
Practice Operations & Administration

• Manage the day-to-day operations of the practice and ensure smooth workflow across departments.
• Develop and maintain operational procedures, workflows, and administrative systems.
• Oversee office administration, supplier management, and facilities coordination.
• Manage scheduling, workflow allocation, and operational resource planning.

Financial & Business Administration

• Monitor operational budgets, expenses, and cost controls.
• Oversee invoicing, debtors, collections, and supplier payments.
• Support management with budgeting, financial reporting, and operational forecasting.
• Monitor operational performance, profitability, and productivity metrics.

Human Resources & Staff Management

• Coordinate recruitment, onboarding, and HR administration processes.
• Manage leave records, attendance, and staff-related administration.
• Support staff development, training, and performance management initiatives.
• Promote a professional and positive workplace culture.

Client Service & Relationship Management

• Ensure high standards of client communication and service delivery.
• Manage client onboarding processes and support relationship management initiatives.
• Handle client queries and service-related matters professionally.

Compliance & Risk Management

• Ensure compliance with professional practice standards and regulatory requirements.
• Maintain confidentiality and secure handling of client information.
• Support audit preparation and quality assurance processes.

Technology & Systems Management

• Oversee practice management systems and operational software.
• Coordinate IT support and identify opportunities for automation and process improvement.

What’s in it for you?

• Senior operational role within a professional accounting environment
• Opportunity to work closely with leadership and influence business operations
• Exposure to finance, HR, operations, and client service management
• Stable office-based role with long-term growth potential