Accounts Recovery Administrator - Utilities at CBRE Excellerate

Main purpose/objective of the position:

• Compile and provide accurate recovery information that is used for invoicing to the clients’ tenants.

  Operational Deliverables:

  Will include, but not limited to:

• Accurate capturing of readings and/or municipal accounts as per requirement and availability of the information.
• Source the required information from various entities to ensure capturing can be done.
• Reconciliation of under- and overcharges on accounts and resolution thereof.
• Maintenance of master data relating to Municipalities and ESKOM within the ERP system and/or other functionality.
• Manage queries received with the relevant internal team for resolution with the client/LL/municipality.
• Ensure that the statistics on capturing invoices are submitted daily for record and action purposes.
• Ensure records are tracked in terms of invoices and payments and monitored for specific accounts as required from time to time.
• Verification and confirmation of VAT compliance for invoices received.
• Actively maintain a reminder system to ensure finalisation of all matters pertaining to queries and collections.

Decision making authority:

• Works within the broad framework of existing policies and guidelines, as amended from time to time.
• Required to work strictly within prescribed rules, routines & standards.

Experience and Education:

• Minimum of Grade 12 or equivalent qualification/training.  Knowledge of South African Municipal procedures and accounting processes
• Detailed knowledge and experience working with Municipal and Eskom tariffs and bylaws
• A financial degree will be advantageous.
• 1-2 years relevant experience

PC and Functional Skills required:

• Typing, Computer literacy: (Advanced MS Office, MS Word, MS Excel, SAP)
• Analytical/sound numeracy skills

Competencies required:

• Communication (both verbal and written)
• Customer / Client Focused
• Attention to detail
• Planning and Organising
• Problem solving
• Able to handle high pressure environments
• Initiative
• Networking and Influencing Skills
• Negotiation Skills
• Teamwork and co-operation

Major drivers of work volume:

• Number of customers and profile of portfolio.

Interface / relationships with:

• Internal: Utility Specialist, Controllers & Administrators; Council Liaison team; Finance Manager
• External: Contractors, Clients, Municipalities