ACM - North KZN at Rockwell Automation

Job Description

• Growth of customers in the geographical area of responsibility.
• Manage a portfolio of customer accounts to include existing and development Accounts.
• Guide others to ensure sales proposals and contracts are delivered to the customer in compliance with Company Policies and Standards, obtaining the appropriate approvals
• Consult with other functions on issues like pricing, product specification, warranties and product adaptation to ensure that we provide the appropriate business and technical solutions to meet the needs of our customers
• Collaborate with all internal and external sales and support teams to increase market penetration, assure sales coverage and provide appropriated order fulfilment
• Develop, use and share concepts and ideas that demonstrate Rockwell Automation’s capabilities
• Build effective business relationship with Accounts through understanding their organization. Developing business relations with senior management, identifying key decision-makers and understanding their business, strategy and direction
• Ensure a focus on opportunities that support Rockwell Automation’s market strategy
• Understands business models and how they can be exploited, including the interpretation of financial statements.
• Overall account coordination, and implementation of strategic sales tools to ensure effective approach to opportunity pursuit “Win Strategy”
• Share and drive information about new potential Accounts with Sales Management for further analysis
• Takes initiative in response to changing circumstances within the organization or markets
• Report any information relative to competition or market trends and new competitive product developments to the appropriate resources through standard required reporting formats
• Growth of customers in the geographical area of responsibility.
• Manage a portfolio of customer accounts to include existing and development Accounts.
• Guide others to ensure sales proposals and contracts are delivered to the customer in compliance with Company Policies and Standards, obtaining the appropriate approvals
• Consult with other functions on issues like pricing, product specification, warranties and product adaptation to ensure that we provide the appropriate business and technical solutions to meet the needs of our customers
• Collaborate with all internal and external sales and support teams to increase market penetration, assure sales coverage and provide appropriated order fulfilment
• Develop, use and share concepts and ideas that demonstrate Rockwell Automation’s capabilities
• Build effective business relationship with Accounts through understanding their organization. Developing business relations with senior management, identifying key decision-makers and understanding their business, strategy and direction
• Ensure a focus on opportunities that support Rockwell Automation’s market strategy
• Understands business models and how they can be exploited, including the interpretation of financial statements.
• Overall account coordination, and implementation of strategic sales tools to ensure effective approach to opportunity pursuit “Win Strategy”
• Share and drive information about new potential Accounts with Sales Management for further analysis
• Takes initiative in response to changing circumstances within the organization or markets
• Report any information relative to competition or market trends and new competitive product developments to the appropriate resources through standard required reporting formats
• Utilization and up-to-date maintenance of the sales and customer relationship management tools (CRM i.e. Dynamics), optimizing activities by ensuring update to these tools in a timely manner
• Keeps skills and knowledge in all areas (technical and commercial) up to date

Skills, Knowledge, Experience And Education

• Diverse communication skills (social media, panels, corporate)
• Disciplined governance
• Strong communication skills including written and presentation skills.
• Track record of delivering and exceeding business objectives
• Ability to Influence key customer decisions
• Relevant Industry Knowledge
• Experience in account management and development
• Able to demonstrate collaborative working, able to deliver results in a pressured environment
• Proven ability to work/thrive within complex matrixed organizations, Global / EMEA sales experience preferred
• Customer intimacy (complex diverse and global stakeholder map)
• IT, Automation, Software focused background
• Bachelor's degree in engineering or another related technical field