The Community Schemes Ombud Service (CSOS) is established in terms of the Community Scheme Ombud Service Act, 2011 [Act 9 of 2011) to regulate the conduct of parties within community schemes and to ensure their good governance. It came into operation on the 7th of October 2016. In order to deliver on its mandate, key amongst the priorities of the organizatio...
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Expertise and understanding of Community Schemes governance and adjudication of disputes.
5 years of expertise as an Adjudicator or Senior Management role or 10 years as a conciliator and/or court work/litigation/conciliation and/or arbitration processes of the CCMA or Bargaining Councils.
Ability to resolve complex disputes.
Ability to draft judgments and reports.
Understanding the political and legislative environment of the CSOS and thorough knowledge of the CSOS as well as the Sectional Titles Management Act.
Thorough knowledge of the CSOS Act as well as Sectional Titles Management Act, Companies Act, Housing Scheme for Retired Persons Act South Africa, Co-operatives Act, Promotion of Administrative Justice Act.
Expert user of case management modules and Client and service centric.
MS Office skills.
Key Performance Areas:
Conduct adjudications on disputes referred to adjudication in a fair, equitable and transparent manner.
Working with the Dispute & Governance team.
Excellent case management and closure of all matters within the prescribed time limit.
Ensure that the adjudication order is issued to both parties with enforcement notices.
Issue Adjudication orders with prescribed timeframes.
Subject their adjudication orders to quality assurance.
Prepare and issue Notices of Set down for all Adjudication hearings inviting parties to a formal or virtual hearings.
Consider all evidence.
Conduct investigations, inspections, enter or inspect asset, record or another document.
Evaluate all evidence, apply legal research and applicable case law.
Issues an adjudication order which is binding on the parties to the dispute.