Admin Clerk - B3 at South African Maritime Safety Authority

Description

Technical support duties

• Capturing and scanning of all applications onto SIOMS
• Ensuring all information is correct before releasing to Surveyor for approval
• Following up of client queries pertaining to certification and surveys
• Calculation of Sea service for seafarers 
• Knowledge of Marine Notice 13 of 2011
• Knowledge of Training and Certification Regulations
• Extensive knowledge of Intranet so as to guide clients to correct documents
• Knowledge of small vessel surveys and certificates
• Knowledge of Fees Regulations pertaining to clients' requirements
• Shadowing of SSC as to assisting Surveyors with Technical queries and support in absence of SSC
• Accompanying surveyors on survey and other jobs in order to upskill their knowledge and understanding of technical queries and support
• Typing of Statutory certificates of survey for surveyors and authorised agents
• Recording certificates typed in register for statistical purposes
• Answering of switchboard and relaying messages
• Monitor incoming faxes and assisting with photocopies.

Stakeholder Management

• Manage front desks for all walk in of clients and candidates
• Assist clients and stakeholders daily with regards to applications (COF, COC, Radio, Seaman Books)
• Manage change of ownership of small vessels for clients
• Manage client's sea-time information and calculation
• Assist clients in navigating the intranet and SAMSA website
• Informing Stakeholders of new requirements and regulations
• Maintain front desk with all undated checklists and application forms, TV5 articles
• Inform clients of required certification needed and institutions which conduct training
• Notifying and ensuring Statutory certificates are ready for collection when required by clients
• Ensure clients are always treated fairly and with courtesy, maintaining SAMSA D-Ethics

Auditing

• Responsible for maintenance of the office files and archive in accordance with SAMSA system
• Manage correspondence in the files, ensure in the correct order and work has been signed off by surveyors
• Assisting Auditors with filing requirements when needed

General

• Maintain front desk with all updated checklists and application forms, TV5 articles
• Photocopy and certify all original documents
• Discretion must be taken whether candidate qualifies for exams or not
• Ensure that all courses are valid and SAMSA approved
• Managing own performance and ensuring it meets the deadline
• Manage collection registers
• Keeping track of all incoming and outgoing Courier collections
• Any other work required to do on instruction from the Manager

Requirements

QUALIFICATIONS

• Matric Certificate 
• National Certificate in Administration that is equivalent to (NQF 5) is essential
• National Diploma in Administration (NQF 6) would be an added advantage

EXPERIENCE

• 3 year's administrative experience
• Microsoft Office Suite proficiency (Word, Excel, Power Point and Outlook)
• Experience in or knowledge of the maritime industry will be an added advantage
• Preferred but not limited to: Awareness and Knowledge of SAMSA Act, Marine Notices and Training and Certification Regulations

 CLOSING DATE:  23 March 2026