Administration Clerk (Administration Support) at Department of Water and Sanitation

Job Summary

• Post: Administration Clerk (Administration Support)
• Branch: Infrastructure Management: Central Operations
• Salary: R228 321 per annum (Level 05)
• Centre: Mpumalanga – Jericho Dam (Usutu River)
• Application Closing Date: 14 November 2025, 4:30 PM
• Enquiries: Ms. K. E. Thomo / Ms. N. Mazibuku – Tel: (017) 846 6000

Requirements and Expectations

Minimum Requirements

• A Senior Certificate (Grade 12) or relevant qualification.
• Computer literacy (MS Word and Excel).
• One (1) year of relevant experience will serve as an added advantage.
• Basic knowledge of financial operating systems such as PERSAL, BAS, and LOGIS.
• Knowledge of government administrative procedures and telephone etiquette.
• Strong client orientation and customer focus.
• Good communication skills (verbal and written).
• Excellent interpersonal skills and ability to work under pressure and in a team environment.
• Demonstrated accountability and ethical conduct.

Key Duties and Responsibilities

• Operate and manage the switchboard, attending to all incoming and outgoing calls.
• Transfer calls to relevant officials and take accurate messages when necessary.
• Attend to walk-in clients and visitors, ensuring professional and timely assistance.
• Register and manage incoming and outgoing correspondence and mail deliveries.
• Maintain and update the switchboard system and related administrative records.
• Maintain a clean and organized filing system for correspondence and vouchers.
• Process travel bookings, cancellations, and changes, ensuring timely feedback to officials.
• Liaise with clients and service providers regarding photocopier machines, toners, and switchboard issues.
• Provide administrative support to the Area Manager.

Note

• Candidates may be required to complete a practical and theoretical test as part of the selection process.