Administration Manager at FNB South Africa

Job Description

• As an Administration Manager, you will be responsible for ensuring efficient office operations and process excellence within our team. Your focus will be on optimizing workflows, adhering to procedures, and mitigating risks.
• Also to manage and coordinate administrative operations within a business unit, ensuring efficient workflow, compliance with governance standards, and delivery of high-quality support services.
• To focus on optimising resources, improving operational processes, and leading a team to achieve service excellence and organisational objectives.

Business specific Office Administration:

• Effectively manage office administration duties for the entire team.
• Handle DL (distribution list) groups.
• Set up team meetings, functions, and team-building events.
• Assist with onboarding new team members, including access cards, systems, and tools of trade.
• Log and track admin requests so far as new/replacement tools of trade, access cards, procurement assistance.
• Logging all the CBP admin requests for the team in
• Manage costs / expenses within approved budget to achieve cost efficiencies.
• Manage the CIO’s diary and schedule necessary meetings.
• Provide high-level, confidential administrative support for personal requests.
• Reporting and Communication:
• Collate and distribute reporting requirements for Collections IT.
• Prepare weekly reports, CBP summaries, executive presentations, and team meeting materials.
• Take minutes during weekly management meetings and bi-monthly BRS walkthroughs.
• Manage the Kanban board for onboarding projects.
• Ensure governance policies are followed for all projects.
• Engage with business PMO (project management office) for necessary documentation.

Efficiency and Accuracy:

• Plan, report, and update information meticulously and in a timely manner.
• Monitor costs and expenses within the approved budget.
• Maintain precision in data gathering and evaluation.
• Anticipate and meet the needs of internal and external stakeholders.
• Communicate clearly and attentively.
• Sustain productive client relationships.
• Continuously enhance your competencies.
• Stay systematic and rule-oriented in your approach.
• Coordinate administrative systems and workflows.
• Develop strong relationships with cross-functional teams and departments.

We’ll make a good match if you’re:

• Curious - you're driven by always wanting to know more and learn more.
• Obsessed with mastery - you know what it takes to become good at what you do and are constantly pushing yourself to do it.
• Courageous - you're brave enough to think and do things differently and are always ready to put your hand up and take ownership.
• A team player - you believe in the power of teams so you're always part of one, building and leveraging your networks.
• Emotionally intelligent - you have a high EQ that enables you to truly connect with people, no matter how technical or specialist your role is.

You’ll benefit from our changeable benefits like:

• Opportunities to network and collaborate.
• Inspiring work environment
• Work that is challenging
• Space to make a difference.
• Opportunities to innovate.
• Conditions that are flexible
• Focus on health and wellbeing (onsite wellness center, gym and crèche at our main campus to innovative employee wellbeing and financial fitness programmes)
• Resources to help you with your professional development.
• Generous leave policy
• Preferential employee banking rates
• When it comes to learning and development, we encourage our changeable to expand their knowledge, on their own, with others, in person or online.
• As for our workspace, it is immersive, collaborative, and energetic because at FNB, innovation is our lifeblood and change in our DNA.

You will be an ideal candidate if you:

• Diploma and Degree
• 5 - 7 years working experience in the similar role
• Strong understanding of the IT business practice in the Financial Services environment.

End Date: October 22, 2025