Administration Officer at Sanlam Group

To actively participate in the organisation’s continuous improvement by identifying inefficiencies and proposing solutions to process and service-related failures.

What will make you successful in this role?

• Relevant business degree or studying towards one (Essential)
• Excellent verbal and written communication skills (Essential)
• Minimum of 2 years’ experience within the Financial Services environment (Advantageous)

Behavioral Competencies

• Strong verbal and written communication skills
• Numeric ability
• Attention to Detail (Excellent)
• Client focused, friendly and empathetic manner
• Accuracy and attention to detail
• Self-control
• Initiative
• Analytical Thinking
• Professionalism
• Administration Skills
• innovative thinking and problem solving
• Adaptability
• Stress tolerance
• Ability to relate to others and to function as part of a team
• Ability to deal with complexity.
• Ability to prioritise and function positively under pressure
• Accept accountability and take responsibility for tasks done
• Computer literacy

Qualification And Experience

• Degree or Diploma with 2 to 3 years related experience.

Knowledge And Skills

• Processing transactions and conduct simple calculations
• Data collection and analysis
• Record keeping, filing and maintenance of databases
• Maintain work standards and quality verification

Personal Attributes

• Plans and aligns - Contributing dependently
• Communicates effectively - Contributing dependently
• Action orientated - Contributing dependently
• Optimises work processes - Contributing dependently