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  • Posted: Nov 23, 2021
    Deadline: Not specified
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  • Mediclinic Southern Africa is a private hospital group operating in South Africa and Namibia focused on providing acute care, specialist-orientated, multi-disciplinary hospital services and related service offerings. We place science at the heart of our care process by striving to provide evidence-based care of the highest standard. The group currently opera...
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    Administration: Reception

    MAIN PURPOSE OF JOB

    • To assist patients in all aspects of admissions and discharges in a professional manner; preventing operational and financial risks to the organisation and exceeding client expectations.

    KEY RESPONSIBILITY AREAS

    • Ensure admissions (including pre-admissions / bookings) are captured and processed as per procedure
    • Identify and prevent financial risks by adhering to policies and procedures
    • Ensure an effective discharge process as per the Patient Administration Manual
    • Maintain patient confidentiality

    REQUIRED EDUCATION

    ESSENTIAL EDUCATION: Grade 12 or equivalent

    DESIRED EDUCATION: None 

    REQUIRED EXPERIENCE

    ESSENTIAL MINIMUM EXPERIENCE: None 

    DESIRED EXPERIENCE: Reception administration experience; Experience in a private healthcare facility

    REQUIRED JOB SKILLS AND KNOWLEDGE

    • Debtpack Enquiry application (Check outstanding amounts if a patient is flagged as Blacklisted.)

    • Admission; Bed functions; Preparation for next day and discharge processes

    • Anatomy (including terminology)

    • Hospitals switchboard systems

    • Patient Administration policies and procedures (e.g. Patient Confidentiality; Cash Handling; Blacklisted patients; Bed Overrides; etc.)

    • Patient admin programmes on the AS400 system

    • Computer literate (Microsoft Office)

    • ICD and CPT codes

    • Medical Aid Schemes and the Private healthcare environment

    • Workmans Compensation Act (WCA) processes; procedures and policies

    • Emergency / Major Incident Protocol (e.g.. Fire; floods; robbery)

    • Identifying possible financial risks (e.g. blacklisted patients; handling of patient valuables; etc.)

    All applicants will be considered, with the understanding that preference will be given in accordance with the Employment Equity Plan of Mediclinic Southern Africa, as well as internal applicants/employees that meet the minimum requirements.

    It is a condition of employment that all Mediclinic employees based in Southern Africa are vaccinated against any dangerous or life threatening transmissible diseases. Currently applications for the advertised position will only be considered from applicants who have been at least partially vaccinated against Covid-19 by the time of their appointment with an understanding that full vaccination will be achieved within two (2) months after appointment date. 

    Method of Application

    Interested and qualified? Go to Mediclinic on careers.mediclinic.com to apply

    Note: Get your CV ready for 2022. Order our 100% professional CV Service.

  • Send your application

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