Sandvik is a global industrial group with advanced products and world-leading positions in selected areas - tools for metal cutting, machinery and tools for rock excavation, stainless materials, special alloys, metallic and ceramic resistance materials as well as process systems.
Specialties
Tools for metal cutting, machinery and tools for rock excavation, ...
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Create accurate reports using statistical data to spot customer trends. Code and sort documents for precise processing and filling. Ensure prompt responses to or redirect routine inquiries from external and internal stakeholders. Communicate with internal/external stakeholders regarding deliveries, stock, pricing, invoices and ad hoc activities, while following the organisations standard operating procedures.
Key Performance Areas
Open new jobs on the system and compile data packs
Issues data packs to the Workshop to activate repair requests
Work in progress (WIP) management
Compile quotations for customers and invoicing.
Follow-up on outstanding orders from customers
Job timesheet capturing, to influence utilization
Follow-up on outstanding spare parts
Lead administrators in the service operations.
Attend to creditor's/suppliers’ queries
Expedite delivery of orders and invoicing
GRNing of Purchase Orders
Capture timesheets on the system.
Financial reporting and tracking on field service and service contracts
Perform office duties such as typing letters, memos, minutes of meetings, etc.
Ensure that all documents are completed correctly
Attend to debtor's queries
Compile weekly reports as required
Required Competencies
Matric (Grade 12) (NQF Level 4)
National Diploma/Degree in Business, Administration, or equivalent (NQF Level 6)
1 - 2 years of Supervisory experience
Intermediate computer and MS Office Suite literacy
SAP/Maximo systems experience (advantageous)
Service Contracts experience
Intermediate English proficiency
2 years experience in office administration and customer relations
Gmail
Yahoomail